2025-0042 Application Migration Eng. Serv. (NS) NETHERLANDS - 19 Jun RELAUNCH

Deadline Date:  Thursday 19 June 2025
 
Requirement:   Application Migration Engineering Services
 
Location:  The Hague, NETHERLANDS
 
Full Time On-Site:  Yes
 
Time On-Site:  100%
 
Not to Exceed:  2025 BASE: NTE 70,875 EUR (18 * 3,937 EUR per sprint), 2026, 2027, 2028 options
 
Period of Performance:  2025 BASE: 21 July 2025
 
Required Security Clearance:  NATO Secret
 
Introduction:

• The NATO Communications and Information Agency (NCI Agency) is currently moving users and workloads to the public cloud. The NCI Agency Chief Technology Office - Cloud Centre of Excellence (CTO-CCoE) provides guidance and support to this project. One of the work packages in this project is migrating applications and services from on premise environments across the NATO Enterprise to the cloud. The CTO-CCoE is leading the guidance for the migration and offering Subject Matter Expert (SME) support to facilitate this service/application migration process.
• The CTO-CCoE is looking for a contractor to provide Cloud Engineering services to support the CTO-CCoE team. The contractor should have a strong background on migration applications to the cloud. 

• Engage with application owners and stakeholders to perform technical analysis of the applications to be migrated.
• Support application owners and stakeholders to gather requirements and expectations as well as application complexity and priority.
• Support the development of Application Assessment Reports for each application.

• Advise application owners and stakeholders on possible migration options.
• Support application teams to design how their applications are to be deployed in the cloud.
• Support technical planning and execution of application migrations.
• Support the applications team’s engineers and developers to execute migration plans.
• Support application teams to design and develop automation for the deployment of their applications into the cloud.

• Advise application teams on the development and execution of comprehensive testing plans to validate application functionality post-migration.
• Advise application teams on post migration performance testing to ensure applications meet required SLAs and performance benchmarks.
• Support application teams to address and resolve any issues identified during testing.

• Design and support the migration of application data to the cloud, taking into account data integrity, security, and compliance throughout the migration process.
• Design and support data validation and reconciliation processes to verify successful data migration.

• Advise application teams to ensure applications adhere to security best practices and organizational policies during and after migration.
• Support application teams to address compliance requirements and regulatory considerations related to applications.

• Work closely with cross-functional teams, including developers, IT, CQO, cyber security and business units, to ensure successful migrations.
• Provide regular status updates on application migration progress, risks, and issues.

• The contractor shall participate in daily status update meetings, sprint planning, sprint retrospectives and other meetings, physically in the office, or in person via electronic means using Conference Call capabilities, according to project manager’s instructions.
• For each sprint to be considered as complete and payable, the contractor must report the outcome of his/her work during the sprint, first verbally during the retrospective meeting and then in written within three (3) days after the sprint’s end date. The format of this report shall be a short email to the NCIA Point of Contact mentioning briefly the work held and the development achievements during the sprint.

• All the deliverables provided under this statement of work will be based on NCI Agency templates or agreed with the project point of contact.
• All code, scripts, documentation, etc. will be stored under configuration management and/or in the provided NCI Agency tools.
• All the deliverables of this project will be considered NATO UNCLASSIFIED
• Part of the work may involve handling classified networks, therefore, a security clearance at the right level is expected for the contractor(s) undertaking this project.

• Delivering services under this SoW requires a valid NATO SECRET security clearance.
• Any resource proposed for this SOW requires valid NATO SECRET security clearance prior to the start of the engagement.
• Exceptionally service delivery can start while the NATO SECRET clearance is in progress. However, should the security clearance be denied (not granted), a replacement will be requested. The proposed replacement(s) shall be in the possession of a valid NATO SECRET security clearance prior to the start of the engagement.
• All the deliverables of this project will be considered NATO UNCLASSIFIED, while access to networks exceeding this classification level is required.

• The contractor will be required to provide services 100% on site at NCI Agency, The Hague, The Netherlands. Occasional off-site service delivery (such as from the contractor’s offices or home location) can be permitted only with prior agreement of the NCIA POC. In any case, work will always be performed from a NATO country.
• The work depicted in this SOW is expected to be carried out by ONE resource and will be conducted during normal office hours following the NCI Agency The Hague calendar, as well as outside office hours and on weekends, if necessary.
• The NCI Agency The Hague official holiday schedule applies and will be provided to the contractor.
• NCI Agency in The Hague Operates: Monday to Thursday from 0830 to 1730; and Friday from 0830 to 1530 (CET)
• Contractor Furnished Services: Contractor shall furnish everything required to perform the contract except for the items specified and covered under NCIA Furnished Property and Services below.
• NCIA Furnished Property and Services: Access to relevant networks and environments will be provided by NCIA.
• Work is to be performed on the NCI Agency network(s) and appropriate hardware and connectivity will be provided by the NCI Agency, for the duration of this contract, and is to be returned upon completion of the contract.

• The contractor may be required to travel to other sites within NATO for completing these tasks.
• Travel arrangements will be the responsibility of the contractor and the expenses will be reimbursed in accordance with Article 5.5 of AAS Framework Contract and within the limits of the NCIA Travel Directive.

• The Contractor has relevant and recent experience in planning and executing migrations of services and applications to the cloud.
• The Contractor has relevant and recent experience in analysing applications and services and their dependencies and requirements.
• The Contractor has relevant and recent experience in Azure and AWS.
• The Contractor has relevant and recent experience in DevSecOps and associated tooling such as Azure DevOps, GitLab and Jenkins.
• The Contractor has relevant and recent experience in Automated Deployments using Terraform, Ansible, Azure ARM and AWS CloudFormation.
• The Contractor has relevant and recent experience in containerization of applications and their deployment using Kubernetes and helm charts.
• The Contractor has relevant experience with and knowledge of programming languages including Java and .NET.
• The Contractor has strong problem solving skills.
• The Contractor has relevant and recent experience in using Agile planning and execution and the Scrum methodology.
• The Contractor is able to speak and write fluent English since the work is conducted in English.
• The Contractor must have the nationality of one of the NATO nations.