2025-0157 SharePoint Support to BMD Program (NS) REMOTE - 26 May

Deadline Date:  Monday 26 May 2025
 
Requirement:   Provide SharePoint Support to Ballistic Missile Defence (BMD) Programme
 
Location:  Off-Site
 
Not to Exceed:  70,425 EUR, 2026 OPTIONS
 
Period of Performance:  8 July 2025
 
Required Security Clearance:  NATO SECRET
 
Introduction:

• To strengthen the Alliance through connecting its forces, the NATO Communication and Information Agency (NCIA) delivers secure, coherent, cost effective and interoperable communications and information systems in support of consultation, command & control and enabling intelligence, surveillance and reconnaissance capabilities, for NATO, where and when required. It includes IT support to the Alliances’ business processes (to include provision of IT shared services) to the NATO HQ, the Command Structure and NATO Agencies.
• The Ballistic Missile Defence Programme Office (BMD PO), as part of the NCIA, ensures the harmonised planning, implementation, deployment, evolution and support of the BMD capability, in a way that satisfies the operational requirements and minimizes the military risk, taking into account the NATO political, economic and schedule requirements and using the most suitable industrial and technological solutions. The Programme Office is the procurement and implementation body of the NCIA, charged with the effective planning, execution, delivery into service, evolution and through-life logistic support of NATO’s and assigned national and BMD systems.

• The BMD PO is looking for a BMD SharePoint Developer who will contribute to the IKM Strategy and Objectives of the BMD Programme for 2025 with a specific focus on the improvement of the BMD SharePoint portal and the tools used by the BMD Team to create, store and share data and info.
• The incumbent will be requested to maintain and update the current BMD SharePoint Portal according to both NCIA general guidelines and BMD team’s requirements in retaining, organize and share knowledge within the Programme.
• The incumbent will provide advisory and Microsoft SharePoint application technical expertise services on information management and record-keeping practices.

• BMD Programme Office: RPMO Chief
• Contractor: To provide deliverables and inputs identified under work packages above.

• The contractor shall participate in a kick-off meeting within one working week after the signing of this contract.
• This will be a virtual meeting executed via electronic means using Conference Call capabilities.
• During the kick off meeting, the contractor will provide and discuss a plan for executing the tasks under this statement of work. Purchaser and Contractor will discuss the plan and confirm amendments where appropriate.
• The contractor will provide email minutes containing decisions and actions decided during the meeting.
• The contractor shall participate in regular status meetings, either in-person (where possible or via electronic means using Conference Call capabilities.
• The rhythm for these meetings will be decided at the kick-off meeting.
• The contractor will initiate these meetings and provide email minutes containing at least decisions and actions decided during the meeting.
• The contractor shall follow all general rules, terms and conditions as applicable for working in the NCIA, The Hague Offices.

• Delivering services under this SoW requires a valid NATO SECRET security clearance.
• Any resource proposed for this SOW requires valid NATO SECRET security clearance prior to the start of the engagement.
• All the deliverables of this project will be considered NATO UNCLASSIFIED, while access to networks exceeding this classification level is required.

• The contractor will in principle not be required to travel. Occasionally travel to the other main NCI Agency locations (Mons (BEL), Brussels (BEL), The Hague (NED) and other sites within NATO for completing these tasks may be requested and performed under agreement.
• Travel expenses are out of scope and will be borne by the NCI Agency separately in accordance with Article 5.5 of AAS Framework Contract and within the limits of the NCIA Travel Directive.

• Recent experience in support software development effort as a developer, technical manager or solution architect.
• Recent experience in application development for business intelligence tools, collaboration portals and database management systems.
• Experience and knowledge in using standards and best practices focusing on information management techniques.
• Knowledge of current concepts and technologies to support information and data management focusing on coordination and control of documentation.
• Familiarity with current and emergent network, client and server platforms such as virtualized infrastructure, storage and management platforms, and their specific uses and limitations.
• Knowledge of Incident and Problem Management processes and experience
• Experience in front-end development, configuration and customisation of Microsoft SharePoint 2013 and 2019
• Extensive experience in customizing Sharepoint sites, pages and layouts and forms utilising SharePoint Framework (SPFx), HTML5, CSS3, Javascript and Typescript or third party forms designer tools such as Infopath.
• Advanced knowledge and experience in Workflow automation tools such as SharePoint, K2, Nintex
• Experience using SharePoint 3rd party tools such as Sharegate, Metalogix and DocAve
• Strong ability to collaborate with stakeholders including business users to gather and translate requirements into functional solutions.
• Experience in supporting SharePoint migration projects, including the transition of legacy customisations to newer versions.
• Candidate must have the nationality of one of the NATO nations.
• Excellent command of spoken and written English. NOTE: Most of the work of the NCIA is conducted in the English language.
• All staff to be employed on the contract must hold a NATO SECRET Security Clearance.

• Prior experience of working in an international environment comprising both military and civilian elements
• Knowledge of NATO responsibilities and organization, including ACO and ACT.