Deadline Date:
Monday 26 May 2025
Requirement:
ACQ Digital Transformation Manager Support
Location:
Off site, with onsite presence in Brussels (BEL) or the Hague (NLD) estimated at 1 day/week.
Not to Exceed:
Base: 25,000 EUR
Period of Performance:
2025 Base: 16 June 2025
Required Security Clearance:
NATO SECRET
Introduction:
ACQ Digital Transformation (DT) includes all the transitional processes and activities when ACQ adopts technologies and digital-oriented business framing or changes its work-culture.
Scope of Work:
In collaboration and as agreed with the DCOA BO or other Senior Staff as designated by the DCOA BO, the Contractor shall formulate and deliver:
- The 5-year ACQ digital transformation plan and underpinning implementation plan, focussed on the transverse technology adoption by internal (ACQ and NCIA staff) and external users (Suppliers) and cross-functional business change.
- Lead the ACQ digital transformation – strategy, benchmarks, milestones, and budget planning. Enable and manage the entire spectrum of ACQ technology adoption and business change.
- Oversee user experience of technologies employed in the execution of the ACQ processes – identify gaps, propose options and, in collaboration with the NCIA Business Applications Centre (NBAC), advise on feasible technology solutions, upcoming changes and innovations. Seek a middle ground between staying up-to-date, relevant, and productive.
- Coordinate all aspects of digital adoption, with intimate understanding of the ACQ processes and practices, and always looking out for the best and most efficient ways to implement the transformation. This includes: Receiving ACQ user’s requirements and feedbacks on the current technologies and user experience, and working with NBAC on the prospective digital solutions. Along those lines, actively search for new transformative solutions and tools maximizing ACQ delivery, enabling standardization, simplification, and automation in the ACQ process execution.
- The services under this SOW will be carried out Offsite with occasional travel (1x/week) to Agency premises in Belgium and The Netherlands. Access to the relevant NCIA networks and software will be established. The work will be conducted during normal office hours following the NCIA Brussels holidays calendar.
- The Contractor will be providing support to a team that is under the supervision of the Deputy Chief Of Acquisition BO. The services shall be provided in an agile and iterative approach using regular meeting/deliverables. The content and scope of each period’s deliverables will be agreed with the DCOA-BO during the regular planning meetings.
The work will be carried out Off site, with onsite presence in Brussels (BEL) or The Hague (NLD) estimated at 1 day/week. All travel costs shall be included in the Offer and borne by the Contractor.
General Provisions:
The contractor is expected to provide services within NCIA business hours.
NCIA Recognised Business hours/Holidays: NCIA-Brussels official holiday schedule applies and will be provided to the contractor.
NCIA Hours of Operations: Monday to Thursday 0830 – 1700 and Friday 0830 – 1500 (CET)
NCIA Furnished Property and Services: Access to relevant NCIA networks will be provided by NCIA if and as applicable and as agreed in meetings.
Requirements:
- The candidate must have a currently active NATO SECRET security clearance
Required:
- Having a keen understanding of the most relevant technical solutions, and be capable of identifying and introducing sustainable innovations.
- Displaying intimate business subject matter expertise, and understanding of the human perspective, including resistance to change.
- Proven experience in comparable work and projects in national administration or multinational organizations
- Experience and project management and process automation.
- Oracle ERP expertise
- Public procurement expertise
- Language Proficiency: A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable. NOTE: Most of the work of the NCI Agency is onducted in the English language.