Deadline Date:
Tuesday 19 August 2025
Requirement:
Database Administration Support Oracle E-Business Suite
Location:
Braine l'Alleud, BELGIUM
Full Time On-Site:
Yes
Time On-Site:
100%
Not to Exceed:
2025 Base: 3,870 EUR NTE/week (max.12 weeks, total NTE 46,440 EUR)
2026, 2027, 2028 OPTIONS
Period of Performance:
2025 BASE: 1 October 2025
Required Security Clearance:
NATO SECRET
Please do NOT
apply for any NATO contract positions unless you meet ALL the following criteria:
- Current National or NATO SECRET clearance
- Nationality of one of the NATO member countries
- Current work visa for the specific location if applying for an in-country position
Any applications that do NOT meet all the above - and do not CLEARLY show these on the CV - will be deleted.
Introduction:
The NCI Agency (hereafter referred to as the "Purchaser") is seeking database administration support services for Oracle E-Business Suite in order to provide ongoing technical support for the NBAC Business Area for the FINS Service. The support will focus on existing applications while also offering expert guidance and consultation on continuous improvement changes and ongoing projects when required.
Objectives:
- The Fins Application Service is an integrated service which provides support for oracle E-Business Suite based software for different business processes such as finance, acquisition and travel process across NATO (ACO, ACT IMS).
- This Statement of Work aims to enhance the support model for Fins Application Service, focusing on maintaining existing applications while providing support for Continuous improvement initiatives.
Under the overall direction of the Service Area Owner and Service Delivery Manager, the following activities will be supported:
- Support the development and reviewing of documentation such as requirements definitions, functional and technical design documents, systems specifications and other deliverables.
- Participate in and perform Testing activities and readiness assessments.
- Develop Test Scenarios for User Acceptance testing (UAT).
- Follow project approach and methodology.
- Participate in frequent (daily, weekly) meetings with the team, observing team schedule.
- Provide briefings and presentations.
- Participate in UAT and review UAT results.
- Provide training for Key Users.
- Performing other duties as may be required.
The Contractor will provide services related to the activities above, using an agile and iterative approach using multiple sprints, with each sprint planned for a duration of 5 days.
Practical Arrangements:
Place of Performance
The contractor will be required to provide services 100% on-site at Braine l'Alleud, Belgium.
Hours of Operation Service
The Service will be provided during normal office hours following the Braine l'Alleud calendar (Mo.-Th. 08:30h-17:30h; Fr. 8:30h-15:30h). Due to the nature of the service, this will be as well outside office hours and on weekends, if necessary and agreed.
Limited part of the sprint activities may be requested to be executed outside business hours. This for patching windows (approximately once a month) during weekdays and up to 4 weekend interventions per year. For these occasions sprint price remains unchanged as the effort should be included in the print scope.
NCI Agency in Braine l'Alleud official holiday schedule applies and will be provided to the contractor.
Travel
There may be requirements to travel to other sites within NATO for completing these tasks for periods not exceeding 2 weeks.
Travel will be the responsibility of the contractor and the expenses will be reimbursed in accordance with Article 5.5 of AAS Framework Contract and within the limits of the NCIA Travel Directive. They will be invoiced separately to the purchaser by the service provider, in accordance with the terms and conditions of the framework agreement.
These additional travel costs are considered an extra charge to the overall bid price.
Contractor Furnished Services
Contractor shall furnish everything required to perform the contract except for the items specified and covered under NCIA Furnished Property and Services below.
NCIA Furnished Property and Services
Access to relevant networks and environments will be provided by NCIA
Work is to be performed on the NCI Agency network(s) and appropriate hardware and connectivity will be provided by the NCI Agency, for the duration of this contract, and is to be returned upon completion of the contract.
Other
The Service depicted in this SOW is expected to be carried by a SINGLE RESOURCE.
Requirements:
Security:
- With this role being of technical nature providing administrative support and dealing with NATO ERP data, a security clearance at the NATO Secret level is required prior to the start of the engagement.
The consultancy support for this work requires an experienced Oracle E-Business Suite Database Administrator (L3 Support) with the following qualifications:
- A minimum of 8 years recent practical experience as an Oracle E-Business Suite DBA, demonstrating a 36 months sustained period of performance on the previous 2 most recent assignments. In this capacity, the Consultant must have performed duties such as installing, upgrading, and supporting (patching, troubleshooting, tuning) Oracle E-Business Suite software and the associated Oracle Technology stack in a multi-tier/multi-node/multi-platform environment, comprising database server, applications server, web server, concurrent processing server, reports server, forms server, admin server, and discoverer server.
- Experience of managing multiple Oracle installations on large systems. In particular, the candidate must be conversant with Oracle E-Business Suite Release 12.2 (or higher) and Oracle Database 19c (or higher) product versions in Linux environments.
- Practical experience with Oracle E-Business Suite and Oracle Database backup/recovery (RMAN), configuration, sizing, space management, monitoring, patching, upgrades, performance tuning, troubleshooting and administration.
- Expertise in Oracle E-Business Suite Release 12.2 (or higher) technical architecture, including knowledge of the underlying database architecture, with particular reference to schemas/products, database objects, file system structure, tables, views, packages, procedures, functions, triggers, sequences, indexes and constraints.
- Sound knowledge of and proven practical experience with IaaS, PaaS & SaaS solutions delivered through Oracle Cloud Infrastructure, Microsoft Azure and Amazon Web Services platforms.
- Broad knowledge of and proven practical experience with WebLogic application server and proven ability in dealings with Forms/Reporting/Apache Web servers and configuring, troubleshooting and tuning
- Sound knowledge of and proven practical experience with advanced topology elements like shared APPL_TOP, Oracle Clusterware, Rapid Application Cluster (RAC), Automatic Storage Management (ASM), Demilitarized Zones (DMZ) and Disaster Recovery (DR) solutions.
- Sound knowledge of and proven practical experience with Oracle's Enterprise Manager 13g or higher.
- Sound knowledge of and proven practical experience with Oracle's Application Management Suite for Oracle E-Business Suite.
- Sound knowledge of and proven practical experience UNIX/Linux and good automation (UNIX/Linux scripting) skills.
The proposed person to deliver these services should be a motivated engineer with strong problem-solving skills, full proficiency in English, and a passion for customer service.