Requirement: SATCOM Power Technician Support Services
Location: Lughezzano, ITALY
Full Time On-Site: Yes
Time On-Site: 100%
Not to Exceed: 2026 BASE: 75,150 EUR
2027 Option: 84,510 EUR
2028 Option : 86,850 EUR
Period of Performance: 2026 Base: 2 February 2026
Required Security Clearance: NATO SECRET
Please do NOT apply for any NATO contract positions unless you meet ALL the following criteria:
- Current National or NATO SECRET clearance
- Nationality of one of the NATO member countries
- Current work visa for the specific location if applying for an in-country position
Project Specifics:
Background
- The NCI Agency has been established with a view to meeting the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions, thereby also facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange.
- The NATO Communications and Information Agency (NCI Agency) is dedicated to acquiring, deploying, and defending communication systems for NATO's political decision-makers and Commands. It operates on the frontlines against cyber-attacks, collaborating closely with governments and industry to prevent future debilitating attacks. The NCI Agency plays a crucial role in maintaining NATO's technological edge and ensuring the collective defence and crisis management capabilities of the Alliance. In pursuit of our mission, we require specialized advisory services to enhance our interim workforce capacity.
The Agency requires Power Technician Support Services to maintain, operate, and oversee our SATCOM Station power infrastructure. Services include maintenance of diesel generators, power distribution systems, HVAC, radomes, site security systems, and other station ancillary infrastructure, ensuring continuous availability of mission-critical SATCOM operations.
Problem Statement
- Current State: Without continuous support and preventive maintenance, power system failures could result in service outages, safety hazards, and inability to meet operational readiness standards.
- Impact: A lack of technical continuity may result in configuration drift, missed updates, or audit non-compliance, ultimately affecting mission-critical service availability and NATO cyber defence posture.
- End State: The contractor will ensure reliable power infrastructure management and proactive compliance with security standards.
The contractor will provide System Management Services supporting the SATCOM Operations Team at NCI Agency in Lughezzano, Italy, focusing on server and network infrastructure, cybersecurity compliance, and operational readiness.
High level description of main activities
Prime Power and Generators:
- Maintain prime power systems (transformer vaults to distribution boards).
- Operate and maintain diesel-electric generators, ensuring fuel supply and availability.
- Provide compliance inspections in accordance with CEI 64/08 prescriptions.
- Operate and maintain UPS, batteries, and emergency lighting.
- Perform preventive maintenance on cross-site cabling, grounding, lightning protection, radomes, EMP pneumatic doors, and hydraulic systems.
- Provide basic maintenance of site security systems (gates, bollards, access infrastructure).
- Provide maintenance of HVAC, heating, air handling units, and fire protection systems.
- Collaborate with industry providers for contracted services under Site Engineer oversight.
- Maintain accurate service records in TT-Comms, ITSM, and site logbooks.
- Provide monthly status reports on maintenance, incidents, and improvements.
- Support Site Engineers in planning, scheduling, and executing maintenance activities.
Service Delivery Requirements:
One resource is required to deliver the services under this SOW, with the below requirements:
The Contractor shall fulfil the following requirements:
- Security Clearance: The Contractor shall possess valid NATO-SECRET Personal Security Clearances for the duration of the Contract performance.
- Language Proficiency: English: C1 + Local assignment language fluency (desirable).
- Bachelor's degree in Electrical Engineering, Electronics, Telecommunications, or a related 5 years technical experience.
- Minimum 5 years of hands-on experience in power systems maintenance, troubleshooting
- Expertise in power distribution systems, UPS (Uninterruptible Power Supply) units, and generators.
- Proficiency in monitoring and maintaining equipment such as rectifiers, inverters, and RF amplifiers, with working knowledge of remote telemetry and control systems.
- Experience ensuring compliance with safety standards, preventive maintenance schedules, and technical documentation for classified or mission-critical operations.
- Familiarity with DoD power system standards, STIG compliance for infrastructure components, and audit support for operational readiness.