Deadline Date:
Monday 1 September 2025
Requirement:
Data Entry Assistant
Location:
Braine-l'Alleud, BELGIUM
Full Time On-Site:
Yes
Time On-Site:
100%
Not to Exceed:
2025 BASE: 4 weeks, (Not to Exceed) NTE € 8,640 / week, total Not to Exceed (NTE) € 34,560
Period of Performance:
BASE period: 29 September 2025
2026 - OPTION
Required Security Clearance:
NATO SECRET (Please see Paragraph 7 in SOW)
Please do NOT
apply for any NATO contract positions unless you meet ALL the following criteria:
- Current National or NATO SECRET clearance
- Nationality of one of the NATO member countries
- Current work visa for the specific location if applying for an in-country position
Any applications that do NOT meet all the above - and do not CLEARLY show these on the CV - will be deleted .
Introduction:
- NATO Communication and Information Agency (NCIA) provides end-user services to customers throughout NATO. These services are supported by Innovation, Deployable & Engineering (ID&E) - Naming Registration Authority provided by the NATO Infrastructure Services Centre (NISC) Business Area of NCIA. All services provided by NCIA, regardless of whether they are end-user services or supporting services, are under the responsibility of Service Delivery Managers (SDM).
- The NATO Infrastructure Service Centre (NISC) Business Area Lead (BAL) is accountable for planning and executing the full lifecycle management activities (design, transition and operations) for the identified area of responsibility. NISC provides generic, domain independent, technical functionality that enables and facilitates the operation and use of Information Technology resources.
- NISC services (including: subject matter expertise; acquisition; project management, operations and maintenance; and, disposal) are provided in the following technical domains: Network Services (to include routing, switching and transmission services), infrastructure hosting, storage and processing, infrastructure networking, HW and SW management, databases and web platform
- services, as well as identity management. Services are provided throughout the lifecycle to both internal and external customers in both static and deployable settings.
The main objectives of this Statement of Work (SOW) can be summarized as follows:
- Track open ticket,
- Coordinate with stakeholders and technical SME to gain insights in to data
- Register data in database following data format convention.
- Identify data integrity and gaps, raise tickets for tracking and remediation.
- Assign tickets to SMEs.
- This SOW covers the data entry of network elements across multiple security domains (NU, NR, MR, MS, NS).
- This is a deliverables-based sprints contract.
- The Contractor shall provide services On-site at Location of Performance in Braine-l'Alleud (BEL).
- The work will be executed onsite. Remote work cannot be performed offsite NATO entities since the nature and classification of the work requires the Contractor to be present at the office. Exceptionally, requests can be agreed on a case by case basis.
- The work depicted in this SOW is to be performed by ONE Contractor.
Security:
Performance of the services described in this SOW requires a valid NATO SECRET clearance.
Qualifications:
The consultancy support for this work requires the following qualifications:
Technical Qualifications
- At least 2 years' experience in a corporate environment, managing data or as an assistant:
- Project management would be a bonus
- Experience with ticketing systems (BMC Remedy) also a bonus
- Proven ability to communicate effectively orally and in writing with good briefing skills
- Strong and open communication skills
- Entrepreneur and strong networking skills
- Autonomous, problem-solver and drives towards results
- Must have excellent spoken and written English communication and presentation skills, as demonstrated by recent experience (within the past 5 years)
- Excellent communication skills to effectively interact with users, team members and stakeholders
- Must demonstrate the ability and self-motivation to work on his/her own but must also work well within groups as part of a team
- Must demonstrate an ability and keen sense for problem-solving
- Able to work independently with minimal supervision
- Knowledge of NATO responsibilities and organization