Deadline Date:
Friday 17 October 2025
Requirement:
SATCOM Engineering Support Services
Location:
Izmir, TURKEY
Full Time On-Site:
Yes
Time On-Site:
100%
Not to Exceed:
2025 Base Period: 19,350 EUR
2026 Option: 116,460 EUR
2027 Option: 116.550 EUR
2028 Option : 117,360 EUR
Period of Performance:
2025 Base: 02 November 2025
Required Security Clearance:
NATO SECRET
Please do NOT
apply for any NATO contract positions unless you meet ALL the following criteria:
- Current National or NATO SECRET clearance
- Nationality of one of the NATO member countries
- Current work visa for the specific location if applying for an in-country position
Any applications that do NOT meet all the above - and do not CLEARLY show these on the CV - will be deleted.
Project Specifics:
Background:
- The NCI Agency has been established with a view to meeting the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions, thereby also facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange.
- The NATO Communications and Information Agency (NCI Agency) is dedicated to acquiring, deploying, and defending communication systems for NATO's political decision-makers and Commands. It operates on the frontlines against cyber-attacks, collaborating closely with governments and industry to prevent future debilitating attacks. The NCI Agency plays a crucial role in maintaining NATO's technological edge and ensuring the collective defence and crisis management capabilities of the Alliance. In pursuit of our mission, we require specialized advisory services to enhance our interim workforce capacity.
NCIA seeks for delivery in Local SATCOM Static Ground Station Engineering Support Services for the SATCOM Station in Izmir - Turkiye. The Contractor shall provide on-site engineering services, to support both day-to-day operations of the station infrastructure and the main Site Engineer in planning, lifecycle management, upgrades, obsolescence mitigation, documentation, and compliance. These services will be delivered at the SATCOM Station in Izmir - Turkiye, with services provided on-site in a secure operational environment.
Key Responsibilities:
The Contractor shall deliver Local SATCOM Static Ground Station Engineering Support Services, including but not limited to:
Antenna and RF Signal-Chain Engineering
- Maintaining antenna pointing, tracking, alignment, calibration of mechanical and control systems.
- Overseeing RF front-end/back-end maintenance: modems, up/down-converters, LNA/TWTA/SSPA, filters, waveguides, and associated hardware.
- Supporting link budget verification, signal quality monitoring, noise figure control, interference mitigation.
- Assisting with weather, environmental, and surface reflections effects impacting signal path (radome maintenance, protective surfaces).
- Inspecting and maintain antenna foundations, pedestals, radome structural integrity, anchoring systems.
- Supporting civil/structural works associated with site, including radomes, support towers, site drainage, buildings, shelters.
- Overseeing mechanical equipment: radome motors/hydraulic or pneumatic systems, radome seals, EMP doors.
- Managing prime power (diesel generators, fuel systems), backup power, UPS, battery systems.
- Maintaining HVAC, air handling, climate control, dehumidification, ventilation, fire suppression systems.
- Monitoring environmental conditions inside RF shelters/rooms (temperature, humidity) critical to RF performance.
- Ensureing site compliance with host nation electrical codes, HSE standards, safety policies (electrical, fire, hazardous substances).
- Maintaining grounding, lightning protection, earthing, bonding per standards.
- Supporting audits, certifications, inspections, and ensure documentation is up to date.
- Tracking equipment lifecycles and obsolescence risk (spare parts availability, vendor support).
- Assisting in preparing upgrade / replacement plans for aging or failing components.
- Supporting integration of new equipment or enhancements (e.g. filter upgrades, RF path improvements, mechanical improvements).
- Providing fault diagnosis and corrective maintenance for station infrastructure and RF/SATCOM systems.
- Supporting 24/7 or emergency response as required (depending on severity).
- Liaising with operations, remote support, or central engineering for resolving issues beyond local scope.
- Maintaining configuration control: keep technical baselines, drawings, as-built documentation up to date.
- Maintaining local logbooks, ITSM/Ticketing system entries, TT-Comms (or equivalent).
- Producing monthly engineering support reports with activities, faults, corrective and preventive maintenance, recommendations, risk assessments.
- Supporting the Principal Engineer with technical justifications, decision support, acceptance of delivered works, and briefing material.
Service Delivery Requirements:
One resource is required to deliver the services under this SOW, with the below requirements:
The Contractor shall fulfil the following requirements:
- Security Clearance: The Contractor shall possess valid NATO-CTS Personal Security Clearances for the duration of the Contract performance.
- Language Proficiency: English: C1 + Local assignment language fluency (desirable).
- Education: University Degree in Telecommunications, Electronics, or a related field, with at least two years of post-related experience; or Higher Vocational Training with a minimum of five years of post-related experience.
- SATCOM Expertise: Minimum of three years of practical experience in SATCOM systems, including UHF, SHF, HF and EHF systems.
- Technical Expertise: Familiarity with modern military communication networks, including interfaces, protocols, and experience with SATCOM Operations.
- Customer Service and Incident Management: Experience in service management (incident, problem management, etc.) and a customer-focused approach in a control centre environment.
- NATO Environment: Prior experience working in a NATO or multinational military setting, with a solid understanding of NATO operational standards and protocols.