Requirement: Medior Logistics Management & Integrated Logistic Support to NIMSC Land/Air Business Unit - Mission Integrated Portfolio Team
Location: NCI Agency facilities located in Joint Force Command Brunssum complex. Travel to other NATO locations may be requested by the NIMSC Senior Service Delivery Manager Land/ Air Business Unit- Mission Integrated Portfolio Team. In those cases, travel expenses will be funded, reimbursed and invoiced separately, in accordance with the NCIA Travel Directives.
Full Time On-Site: Yes
Time On-Site: 100%
Not to Exceed: Base Period 2026 Q1-4: €94,320
2027 Q1-4 Option: €97,110
2028 Q1-4 Option: €100,080
Period of Performance: Base 2026: 05 January 2025
Required Security Clearance: NATO SECRET
Please do NOT
apply for any NATO contract positions unless you meet ALL the following criteria:
- Current National or NATO SECRET clearance
- Nationality of one of the NATO member countries
- Current work visa for the specific location if applying for an in-country position
Any applications that do NOT meet all the above - and do not CLEARLY show these on the CV - will be deleted.
Introduction:
Problem Statement:
Due to significant increases in the Mission Support requirements, NIMSC Land/ Air (NIMSC LA) Business Unit- Integrated Portfolio Team requires a Medior level Logistics Management (LM) and Integrated Logistic Support (ILS)
capability, as it is currently consequently unable to maximise strategic partnering, effectively bridge the gap between NIMSC LA, NIMSC Services, ACQ, CSO CSSC, the requirements holders and commercial partners in
support of service delivery.
Outcome:
The Contractors personnel shall, by strategic partnering of NIMSC stakeholders, deliver full end-to-end LM and ILS support; bridging the capability gaps, ensuring effective NATO Support to Missions and Services, identify synergies and opportunity for continuous improvement.
The Contractors personnel shall, by strategic partnering of NIMSC stakeholders, deliver full end-to-end LM and ILS support; bridging the capability gaps, ensuring effective NATO Support to Missions and Services, identify synergies and opportunity for continuous improvement.
Output:
The Contractors personnel shall, provide those services defined in section 3- Scope of Work; to ensure required outcome defined in section 1.2.
Scope of work:
The Contractor is required to provide specialised services in Logistics Management and Integrated Logistics Support, to the NCI Agency- NIMSC Land/Air (NIMSC LA) Business Unit- Mission Integrated Portfolio Team, including:
- Coordinate monitor and track all procurements in support of NIMSC Land/ Air (NIMSC LA) Business Unit- Mission Integrated Portfolio Team; in support of Service and Project Managers, utilizing NATO tools and systems (EBA and SharePoint).
Updates NIMSC Sharepoint Portal upon a weekly basis with procurement progress and recommendations.
Delivers a monthly written Procurement Status and related Capital Expenditure budget Report; highlighting Problems, Issues, Trend and Analysis, Risks and recommended Solutions.
Reporting monthly to the NIMSC Senior Service Delivery Manager Land/ Air Business Unit- Mission Integrated Portfolio Team, the status of all Procurements and related
Capital Expenditure budgets within the NIMSC Land/ Air Business Unit Mission portfolio.
The Acceptance criteria for the monthly report are the following:
- To be submitted by agreed date, which is the last working day of the month.
- Contains updated status of PRs/POs for active procurement procedures, including Resource Management, Cost planning and Timeline planning within Service Now.
- SharePoint is up-to-date and indicates the procurement progress / recommendations.
- Written Procurement Status and related Capital Expenditure budget Report; highlighting Problems, Issues, Trend and Analysis, Risks, recommended Solutions.
- Data matches the EBA system snapshot and SharePoint updates.
As part of the Continuous Improvement process, utilizes Kanban and Lean techniques to identify process bottlenecks and opportunities for End-to-End ILS process improvements and process synergies.
The above to be implemented via:
Tracks and Documents upon a daily basis, any opportunities for Continuous Improvement and process synergies.
Updates NIMSC SharePoint Portal upon a weekly basis with any opportunities for Continuous Improvement and process synergies and recommendations.
Delivers a monthly written Continuous Improvement Report, detailing Opportunities for Continuous Improvement in Logistic Management and the Integrated Logistic Support chains; highlighting Problems, Issues, Trend and Analysis, Risks and recommended Solutions.
Reporting monthly to the NIMSC Senior Service Delivery Manager Land/ Air Business Unit- Mission Integrated Portfolio Team, opportunities for process improvements and synergies.
The Acceptance criteria for the monthly report are the following:
- To be submitted by agreed date, which is the last working day of the month.
- Any opportunities for Continuous Improvement and process synergies are documented.
- SharePoint is up-to-date and indicates opportunities for continuous improvement and process synergies / recommendations.
- Contains Continuous Improvement Report, detailing Opportunities for Continuous Improvement in Logistic Management and the Integrated Logistic Support chains; highlighting Problems, Issues, Trend and Analysis, Risks, recommended Solutions.
Foster and build strategic partnerships and effective customer relationship management within NCI Agency, other NATO entities, Commercial and Industry partners, in execution of duties.
The deliverable to be justified and executed while:A: Tracks and Documents upon a daily basis, any Customer engagements.
Updates NIMSC SharePoint Portal upon a weekly basis, with any Customer Engagements Outcomes and recommendations.
Delivers a monthly written Customer Engagement Report, detailing Customer Engagements and Outcomes; highlighting Problems, Issues, Trend and Analysis, Risks and recommended Solutions.
Reporting monthly to the NIMSC Senior Service Delivery Manager Land/ Air Business Unit- Mission Integrated Portfolio Team, all partner and customer engagement, including Outcomes and Output.
The Acceptance criteria for the monthly report are the following:
- To be submitted by agreed date, which is the last working day of the month.
- Any Customer Engagements are documented.
- SharePoint is updated and provides details on any Customer Engagements Outcomes / recommendations.
- Provides written Customer Engagement Report, detailing Customer Engagements and Outcomes; highlights Problems, Issues, Trend and Analysis, Risks / recommended Solutions.
Coordinate, monitor and track all NIMSC Land/ Air Mission portfolio service Inventories and stock (level 1, level 2 and level 3 Consumables and Spares), in support of NIMSC Service and Project Managers; utilizing NATO tools and systems.
The above to be executed in the means of:A: Tracks and Documents upon a daily basis, Inventory stocks (level 1, 2 and 3 Consumables and Spares) collaborating with the Service Managers and Project Managers.
Updates NIMSC SharePoint Portal upon a weekly basis the Inventory and Stock Level status and recommendations.
Delivers a monthly written Inventory and Stock Level Report, detailing status of all Level 1, 2 and 3 Consumables and Spares; highlighting Problems, Issues, Trend and Analysis, Risks and recommended Solutions.
Reporting monthly to the NIMSC Senior Service Delivery Manager Land/ Air Business Unit- Mission Integrated Portfolio Team, the status of all Inventories and Stock levels related to NIMSC Land Air Business Unit Mission service portfolio.
The Acceptance criteria for the monthly report are the following:
- To be submitted by agreed date, which is the last working day of the month.
- Contains tracking and monitoring of inventory stocks, including Level 1,2, and 3 Consumables and Spares, while collaborating with the Service Managers and Project Managers.
- SharePoint is updated with Inventory and Stock Level status / recommendations.
- Provides written Inventory and Stock Level Report, detailing status of all Level 1, 2 and 3 Consumables and Spares; highlighting Problems, Issues, Trend and Analysis, Risks / recommended Solutions.
In coordination with the Senior Service Delivery Manager Land/ Air Business Unit- Mission Integrated Portfolio Team, supporting Service Delivery Managers and Product Owners, monitoring and tracking all NIMSC Land/ Air Business Unit Mission service obsolescence plans, with a 5 year out perspective.
The deliverable to be implemented via: A: Tracks and Documents upon a daily basis, the Service Managers 5 ‐year Obsolescence Plans, collaborating with the Service Managers.
Updates NIMSC SharePoint Portal upon a weekly basis the Service Managers 5‐ year Obsolescence Plan, changes and recommendations.
Delivers a monthly written Service Management 5‐year Obsolescence plan Report, detailing changes to previous report; highlighting Problems, Issues, Trend and Analysis, Risks and recommended Solutions.
Reporting monthly to the NIMSC Senior Service Delivery Manager Land/ Air Business Unit- Mission Integrated Portfolio Team, the status of all related supporting Service and Product 5-year Obsolescence plans.
The Acceptance criteria for the monthly report are the following:
- To be submitted by agreed date, which is the last working day of the month.
- Service Managers 5-year Obsolescence Plans are updated and documented.
- SharePoint related to the Service Managers 5-year Obsolescence Plan is up to-date and provides details on the changes / recommendations.
- Contain in writing Service Management 5-year Obsolescence plan Report, detailing changes to previous report; highlighting Problems, Issues, Trend and Analysis, Risks / recommended Solutions.
Practical Arrangements:
- The Purchaser will provide a fixed office space within the Host Nation complex, which meets Host Nation standards.
- The service environment will be a normal office environment within the Host Nation complex, but Remote and Mobile service delivery will be permitted, as and when necessary; with the prior approval of the NCI Agency Senior Service Delivery Manager, Land/ Air Business Unit- Mission Integrated Portfolio Team or his delegated staff.
- The services will be provided during normal office hours, maximum 220 days per calendar year, following the Host Nation calendar.
- The Purchaser will provide one NATO R*STRICT*D REACH laptop computer and NCIA mobile phone to the Contractor during the execution of the Contract. In addition the Purchaser will also provide CIS assets necessary for Remote and Mobile working.
- Access to the relevant NCIA networks and software tools will be provided as necessary by the Purchaser.
- At end of contract, the Contractor shall ensure the return of the laptop, all issued CIS assets and mobile phone to the Purchaser.
- The Contractor will provide designated service in Logistics Support Manager. The contractor personnel will report to NCI Agency Senior Service Delivery Manager, Land/ Air Business Unit- Mission Integrated Portfolio Team or his delegated staff; and shall support the activities listed within Section 3 - Scope of Work; with guidance from
the NIMSC Senior Service Delivery Manager, Land/ Air Business Unit- Mission Integrated Portfolio Team or his delegated staff. - These services shall be provided by the Contractor personnel in close coordination and collaboration with the NIMSC Senior Service Delivery Manager, Land/ Air Business Unit- Mission Integrated Portfolio Team or his delegated staff.
Delivery of the services within this SOW requires the Contractor to provide personnel with the following qualifications and experience:
- Shall have a proven record in Customer Relationship Management, and ability to communicate effectively with NATO civilian staff, Military staff and Commercial Partner staff, at all levels.
At least 5 years' prior Military Service.
At least 3 years' prior Commercial experience.
At least 3 years' prior NATO experience (in particular with NCI Agency).
- Shall have a thorough understanding of NCI Agency C2 structure and service lines.
At least 3 years' prior NATO experience (in particular with NCI Agency).
- Shall have a thorough understanding NCIA EBA tool set.
At least 3 years' experience using NCIA EBA tool set
- Shall have a thorough understanding NCIA ITSM tool set.
At least 3 years' experience using NCIA ITSM tool set
- Shall have a thorough understanding of NATO Allied Operations and Mission processes and procedures.
At least 3 years' experience of NATO Allied Operations and Mission processes and procedures.
- Shall have a thorough understanding of NATO DCIS processes and procedures.
At least 3 years' experience of NATO DCIS processes and procedures (in particular NCI Agency NIMSC DCIS processes and procedures).
- Shall have a thorough understanding of NATO Acquisition processes and procedures
At least 3 years' experience of NATO Acquisition processes and procedures (in particular NCI Agency processes and procedures).
- Shall have a thorough understanding of OLA and SLA processes and procedures
At least 2 years' experience of NATO OLA and SLA processes and procedures (in particular NCI Agency processes and procedures).
- Shall have a thorough understanding of Commercial ILS and Acquisition processes and procedures
At least 2 years' experience of Commercial ILS and Acquisition processes and procedures.
- Shall have a thorough understanding of Lean techniques when applied in a commercial environment.
At least 2 years' experience of applying Lean techniques in a commercial environment, delivering value stream improvement to the End‐to‐End ILS Chain.
- Shall have a thorough understanding of Six Sigma processes and techniques when applied in a commercial environment.
At least 2 years' experience of applying Six Sigma techniques in a commercial environment, delivering value stream improvement to the End‐to‐End ILS Chain.
- Shall be conversant with Microsoft Office tool set.
At least 2 years' experience of using the Microsoft Office tool set.
- Shall be conversant with Project Management tools and techniques.
At least 2 years' experience of applying Project Management tools and techniques.
- Shall have excellent communication, written and verbal in English.
The Contractors specialist shall be able to listen, speak, read and write in English to or above the NATO SLP 3333 (= good/minimum professional) in accordance with STANAG 6001.
- Shall have the following "Desirable" attributes:
A holistic understanding of NATO Deployable and Mobile systems.
A holistic understanding of NATO Static infrastructure.
Experience in the development of documentation and report writing.
Critical thinking and problem‐solving ability, approaching tasks and problems
with an analytical mind.
Able to function unsupervised for long periods.
No AQL applied to this deliverable, as these are "Desirable" attributes only.