Requirement: Delivery and Adaptation of Core GIS User Training
Location: Oeiras, PORTUGAL for course delivery, Course adaptation can be performed remotely.
Not to Exceed: 2026 BASE: NTE (not to Exceed) 35,910 EUR
Optional 2026: 32,265 EUR
Optional 2027-2028
Period of Performance: 2026: 16 February 2026
Required Security Clearance: NATO SECRET
Special Terms and Conditions: Weekend travel will be expected as courses will run Monday to Friday.
Introduction:
The NATO Communications and Information Academy (NCI Academy) located in Oeiras, Portugal currently delivers NATO technical and operational training on a variety of hardware and software systems. In the light of these activities, the NCI Academy is looking to outsource the delivery of name of the course training, as well as the development and updates of the training materials, the management of course iterations and to provide SME support to NATO and National HQ as required. The contractor shall make available personnel capable of providing the services specified in this Statement of Work (SoW). The intent is to obtain the services of appropriate
subject matter experts who can deliver training and update training materials.
The work shall involve Core GIS User training delivery, iteration management, courseware development and maintenance. Course iteration delivery shall be conducted at the NCI Academy in Oeiras.
Objectives:
The main objectives of this statement of work can be summarised as follows:
- Successful delivery of Core GIS training iterations at the NCI Academy in Oeiras. These iterations will include delivery of different Core GIS courses as a lead instructor throughout the year.
- In addition to training delivery, optional deliverables are provided to allow for the continual maintenance of courseware and training materials following the successful delivery of an Iteration.
Course Delivery
The training delivery shall be carried out at the NCI Academy in Oeiras, Portugal. The portfolio of Core GIS User courses covered under this agreement includes the following courses (which includes the supporting Course Control Documentation, course schedules, training materials, and assessments) as defined in the NCI Academy Catalogue.
Training Material Update:
Core GIS training materials (course handbook, worksheets, lesson plans, and PowerPoint presentations) shall be updated by the contractor to reflect incremental changes in the Core GIS programme due to the release of new versions/updates. Additional content shall be developed to cover new functionalities or operational procedures introduced with these updates. Coordination with the Core GIS team in the JISR Centre will be necessary to facilitate timely updates.
Core GIS Course adaptation:
Review course content to ensure it aligns with significant changes in the Performance Objectives, as well as the Enabling and Learning Objectives. This may necessitate a major reorganization of course modules and the associated lesson schedule including a review of the Course Control Documents.
Coordination and Reporting:
The contractor shall coordinate the scheduling of each training delivered with the Section Head or their designated representative and the Coordination and Support Branch point of contact. Travel arrangements should not be booked until after a course is 'Confirmed' in the Training Management System. Work on updating the training material should only commence after the training Section Head has authorised it. The training Section Head shall have at least two weeks to review and accept the updated training material, prior to it being used for a
course iteration.
Practical arrangements:
- The services provided shall be conducted at the NCI Academy in Oeiras. Any travel under this Contract requires the prior coordination with and approval of the Academy Branch Head.
- The contractor shall provide services under the direction and guidance of the JISR Section Head or their designated representative.
- The NCI Academy will provide the service contractor with access to the Academy facilities, learning environment and business tools as required.
Qualifications and Experience:
This work requires an experienced instructor with a proven history of delivering training on all user facing components of NATO's Core GIS programme.
- The candidate has a NATO SECRET security clearance, provided by the national security organization valid at the time of submission of the bid and covering the period of the contract.
- At least 5 years' experience working with the full DOTMLPFI aspects of the CoreGIS programme, particularly the Core GIS CONOPs and SOPs, and how these considerations affect the diverse training audience.
- At least 5 years' hands-on experience in and knowledge of operating a CoreGIS Cartographic Workshop (CWS) in support of operations and exercises in a NATO context.
- Fluent in English and must be able to read and write technical and user documentation.
- At least 5 years' experience in updating and creating training content and courseware that adheres to NATO standards as defined in Bi-Strategic Command Directive (Bi-SC Directive) 075-007.
- Technically competent in both CoreGIS Desktop and server components
- Knowledge and experience of working with NCI Agency.
- Knowledge and experience of working with the NCI Academy.
- At least 3 years' experience in delivery of existing NCI Academy Core GIS curriculum.
- NATO CIS Technical Instructor or equivalent qualification.
- Knowledge of modern education technologies (e.g. electronic whiteboards, training videos) and authoring tools.
- Experience with development of technical documentation, training materials and instructional aids.
- Experience working in an International environment with Military and Civilian elements.
Level 3 English language skills according to NATO STANAG 6001: Listening (3); Speaking (3); Reading (3); and Writing (3) or according to Common European Framework of Reference for Language level B2-C1/Upper Intermediate-Advanced level).