Requirement: Business Analyst and Reporting
Location: Mons, BELGIUM
Full Time On-Site: Yes
Time On-Site: 100%
Not to Exceed: 2026: NTE 81,900 €
Period of Performance: 2026 BASE: 10th of June 2026 - 31st December 2026
Required Security Clearance: NATO SECRET
Please do NOT apply for any NATO contract positions unless you meet ALL the following criteria:
Current National or NATO SECRET clearance
Nationality of one of the NATO member countries
Current work visa for the specific location if applying for an in-country position
Any applications that do NOT meet all the above - and do not CLEARLY show these on the CV - will be deleted.
Introduction:
- The Directorate of CIS Support Units (DCSU) enables end-to-end CIS services by directing local units at each command location through installation, operation, maintenance and support to the full range of CIS capabilities during peacetime, crisis and war throughout their allocated Geographical and Functional Areas of Responsibility (GAoRs/FAoRs) and as otherwise directed. The CIS Support Units (CSU) provide an integral part of the delivery of Catalogue Services, in support of service delivery as well as delivering local, non-catalogue services for which the CSU Commander is the Service Owner (SO).
- The CSUs and supporting CIS Support Elements (CSE) are fundamental to NATO's overall mission and specifically to the local command's mission.
The Business Analyst (BA) will be responsible for ensuring comprehensive oversight and proactive maintenance of the organization's project portfolio, while supporting the end-to-end annual budgeting process. The BA will provide insights to optimize resource allocation, enhance budget accuracy, and support strategic decision-making.
The objective of this engagement is to support business operations through business analysis and data reporting activities. This includes analyzing existing business processes, understanding stakeholder requirements, and translating business needs into data-driven insights. The role aims to ensure the availability of accurate and relevant reports and dashboards that support decision-making, performance monitoring, and continuous improvement of business activities. The work will focus on identifying key metrics, improving data visibility, and providing analytical support to help the organization make informed strategic and operational decisions, while remaining flexible to address evolving business priorities and related analytical or reporting needs as they arise.
Scope of Work (Delivery-Based):
- The Business Analyst shall deliver defined portfolio, budgeting, forecasting, and governance outputs in accordance with agreed timelines and quality standards. The role is outcome-focused and accountable for the production, quality, and usability of the deliverables listed below.
- The Contractor should provide business analysis and reporting support to help improve visibility into business performance and support data-driven decision-making. This involves gathering and documenting business requirements, analyzing processes and data sources, and translating business needs into analytical outputs such as reports, dashboards, and data insights. The activities may include reviewing existing reporting structures, identifying opportunities for improvement, and supporting the development, maintenance, and enhancement of reporting solutions. The work may also involve collaborating with stakeholders to clarify requirements, validating data and results, and contributing to documentation and communication related to reporting and analytical deliverables. The scope remains adaptable to support ongoing business needs and priorities related to analysis, reporting, and data interpretation.
Place of performance: The deliverables will be produced on site and presented at Purchaser's premises in Mons, SHAPE Belgium. The working environment is a typical office working environment.
Requirements:
Tools and Systems
- The Business Analyst is expected to work with or within the following tools:
- Project Portfolio Management (PPM) tools: e.g., ServiceNOW, EBA
- Financial Planning tools: e.g., Oracle, SAP
- Visualization tools: e.g., Power BI, Tableau
- Collaboration: e.g., Skype, SharePoint, Polycom
- Data validation and tracking: Excel, Smartsheet, or internal systems
To efficiently and effectively deliver the Service, the Contractor personnel shall possess at a minimum qualifications and skills in the following areas:
- Language: Both oral and written communication in this job are conducted in English. The consultants shall be fluent in English corresponding to standard 3333 (listening, speaking, reading and writing).
- A higher secondary education and completed higher vocational training leading to a formal or professional certification with a three-year function related experience OR a secondary education and completed advanced vocational training leading to a professional qualification or professional accreditation with five years of post-related experience.
- A recognized Project Management certification, such as Prince2 or PMP.
- Strong written and verbal communication skills with the ability to document and communicate across the teams.
- Ability to work in a team and share knowledge.
- Ability to work effectively under pressure.
- Basic knowledge of Microsoft Office Suite and Project Management tools such as Microsoft Project or ServiceNow
