Requirement: Cyber Operations Management System (COMS) Demonstration
Location: Netherlands (Remote)
Not to Exceed: EUR 185,928
Period of Performance: EDC + 4 months.
Estimated start date: 1 September 2026 (tentative)
Required Security Clearance: NATO SECRET
Please do NOT apply for any NATO contract positions unless you meet ALL the following criteria:
- Current National or NATO SECRET clearance
- Nationality of one of the NATO member countries
- Current work visa for the specific location if applying for an in-country position
Introduction
Background:
The NATO Communications and Information Agency (NCIA) is dedicated to acquiring, deploying, and defending communication systems for NATO's political decision-makers and Commands. It operates on the frontlines against cyber-attacks, collaborating closely with governments and industry to prevent future debilitating attacks. The NCI Agency plays a crucial role in maintaining NATO's technological edge and ensuring the collective defence and crisis management capabilities of the Alliance. In pursuit of this mission, NCIA requires specialized advisory services to enhance its interim workforce capacity.
The Cyber Operations Management System (COMS) demonstration is a high priority task which aims at:
- Building a mock-up environment on the NATO Software Factory to obtain a functionally equivalent environment to the operational version of Cyber Operations Management System (COMS) today.
- Capturing the requirements and demonstrating to industry the functionalities of the current capabilities by demonstrating on the mock-up environment.
Scope of Work
The purpose of this Statement of Work (SOW) is to acquire contractor support to build a mock-up environment of the current COMS NR and COMS NS. Based on the mock-up of the environment, the contractor shall identify and capture the requirements of what COMS is able to deliver today in a video demo to be presented at a planned industry engagement day.
Required Experience and Skills
- Excellent knowledge (5+ years) of Atlassian JIRA Datacenter administration.
- Excellent knowledge (5+ years) of Atlassian Confluence Datacenter administration.
- Prior experience working on the NCIA COMS Environment.
- Excellent knowledge in scripting languages (e.g., Bash, Python) for automation and customization tasks.
- Excellent knowledge in deploying solutions on Microsoft Azure environments.
- Excellent knowledge of Java, Groovy, and ScriptRunner.
- Strong experience in dynamic content management and integration between Atlassian JIRA and Confluence.
- Strong experience in managing metadata in Atlassian Confluence, Office and PDF documents, and Microsoft SharePoint.
- Strong understanding of the inner workings of Atlassian JIRA and Confluence instances, including at database level.
- Experience with the management of Linux servers (preferably RedHat).
- NATO SECRET security clearance required for the project manager. NATO RESTRICTED authorization required for all other contractor personnel.
