Account Manager - Telecom - Dallas, Chicago, Minnesota - United States

Account Manager - Telecom
 
- Dallas, Minnesota, or Chicago (remote)
- USA (Remote)
 
Salary:$100,000-$110,000
 
Full-Time / Direct Hire
 
Full Remote
 
Only Local Candidates
 
Only US citizen / Permanent Resident
 
Primary Skills: saas, account management, telecommunications

5 years proven experience managing large enterprise accounts in an inside sales or account management capacity, specifically delivering SaaS solutions

A rapidly growing global SaaS company in the  telecom technology space  is expanding across North America and looking for an experienced  Account Manager  to join its U.S. team.
This is an exciting opportunity to manage one of the company's key enterprise customers — driving growth, strengthening relationships, and ensuring customer success within a dynamic, innovative environment.
If you're passionate about building long-term client partnerships, understanding complex businesses, and delivering impactful solutions — this role is for you.
 
What You'll Do:

• Own and grow a strategic enterprise account, serving as the customer's primary point of contact.
• Build and maintain strong relationships with key stakeholders — from executives to technical teams.
• Ensure revenue and growth targets are met through effective account planning and execution.
• Understand customer goals, pain points, and operations — and align technology solutions to their needs.
• Partner with internal teams (Product, Technical, and Operations) to ensure customer success and satisfaction.
• Identify upsell and expansion opportunities by recognizing unmet needs and proposing new solutions.
• Lead commercial discussions and annual account planning.
• Travel as needed to maintain strong, personal customer relationships.

• 5+ years managing large enterprise accounts in SaaS or technology environments.
• Telecom or network technology experience is a strong advantage.
• Proven ability to engage C-level executives and act as a strategic advisor.
• Strong business acumen with technical understanding of SaaS and network solutions.
• Excellent communication, relationship-building, and negotiation skills.
• A proactive, customer-first mindset with a track record of achieving results.

• Minimum 5 years proven experience managing large enterprise accounts in an inside sales or account management capacity, specifically delivering SaaS solutions
• Recent and relevant experience within the telecommunications industry is highly desirable
• Demonstrated ability to build trusted relationships with C-level executives and serve as a strategic advisor
• Technology background, with a focus on SaaS and telecommunication network architecture is desirable
• Strong understanding of organizational dynamics, with the ability to navigate and influence both internal and external stakeholders
• Skilled in leading commercial negotiations, including preparation and presentation of annual account plans
• Established leadership presence with the ability to work effectively in a global, matrixed environment
• Track record of setting clear goals, taking initiative, and consistently achieving strong results
• Excellent communication and collaboration skills, with the ability to engage and inspire at all levels of an organization