Deadline Date:
Friday 27 June 2025
Requirement:
Senior Technician (System Administrator)
Location:
Norfolk, VA, UNITED STATES
Time On-Site:
100%
Not to Exceed Rate:
47 EUR
Total Scope of the request (hours):
768
Required Start Date:
4 August 2025
Required Security Clearance:
NATO SECRET
Duties and Role:
Systems design:
- Follows standard approaches and established design patterns to create new designs for simple systems or system components.
- Identifies and resolves minor design issues.
- Identifies alternative design options and seeks guidance when deviating from established design patterns.
- Defines the software modules needed for an integration build and produces a build definition for each generation of the software.
- Accepts completed software modules, ensuring that they meet defined criteria.
- Produces software builds from software source code for loading onto target hardware.
- Configures the hardware and software environment as required by the system being integrated.
- Produces integration test specifications, conducts tests and records and reports on outcomes.
- Diagnoses faults and records and reports on the results of tests.
- Produces system integration reports.
- Provisions/installs, configures and maintains infrastructure services and components.
- Monitors, measures and reports on infrastructure load, performance and security events.
- Identifies operational issues and contributes to their resolution.
- Carries out agreed operational procedures, including backup/restore, using supplied infrastructure tools and scripts.
- Carries out agreed system software maintenance tasks.
- Automates routine system administration tasks to specifications using standard tools and basic scripting.
- Performs regular high-performance, scalable backups and restores on a schedule and tracks offsite storage.
- Implements documented configurations for allocation of storage, installation and maintenance of secure storage systems using the agreed operational procedures.
- Identifies operational problems and contributes to their resolution.
- Uses standard management and reporting tools to collect and report on storage utilisation, performance and backup statistics.
- Provide assistance with fault resolution and document actions in accordance with Incident Management procedures;
- Develop and maintain Standard Operating Procedures for routine system administration duties;
- Provide status updates for assigned requests using ITSM Service Desk Software;
- Follows-up with users on completed requests prior to closing;
- Provide collaboration and assistance to other work sections within Service Operations Branch in support of mission requirements;
- Can support physical task requirements with the ability to lift up to 25 lbs;
- Performs other duties as required.
Skill, Knowledge & Experience:
- The candidate must have a currently active NATO SECRET security clearance
- Higher vocational training in a relevant discipline with 2 years post-related experience. Or a secondary educational qualification with 4 years post-related experience.
- At least 2 years' experience in the implementing, and managing the underlying technology, software and hardware components that ensure the smooth functioning of servers, storage systems, data centers, and cloud services.
- System Administration on a large computer network;
- Windows & Linux Operating Systems;
- Active Directory & Group Policy Management;
- Virtualization of servers and desktops;
- Storage Area Networks (SANs);
- Data Backup systems;
- Use of scripting to automate tasks;
- Large scale system management tools, such as MCM (Microsoft Configuration Manager);
- One or more of the following Training/Certifications: ITL Foundation; VMware vSphere; Microsoft Windows Operating Systems; Linux Operating Systems.
- University Bachelor's degree in a CIS related subject.
- Active certifications covering CIS related topics from recognized & accredited organizations.
- Comprehensive knowledge of the principles of computer and communications security, networking, and the vulnerabilities of modern operating systems and applications.
- ITIL certification and experience in applying ITIL Change
- Management and/or Service Asset and Configuration Management processes.
- Prior experience of working in an international environment comprising both military and civilian elements.
- One or more of the following Training/Certifications: NetApp SAN Storage; Microsoft Configuration Manager; Veeam Backup and Replication.