Requirement: Chief Technician (Provisioning and Hosting)
Location: Mons, BELGIUM
Full Time On-Site: Yes
Time On-Site: 100%
Not to Exceed Rate: 67 EUR
Total Scope of the request (hours): 836
Required Start Date: 9 February 2026
Required Security Clearance: NATO SECRET
Duties & Role:
As the Chief Technician, you will play a pivotal role in supporting, contributing to, developing, and managing Infrastructure as a Service (IaaS) and related systems. Your responsibilities span the entire lifecycle, including service operation, and project support and execution. Here are the key aspects of the role:
- Daily Operations and Maintenance:
Perform system administration tasks for other IaaS-related assigned systems.
- Troubleshooting and Issue Resolution:
Change Management and Documentation:
Follow change management processes diligently.
Update network topology diagrams and the Configuration Management Database (CMDB) after installing new components or decommissioning old ones.
- Strategic Support and Coordination:
Foster close and coordinated ties with IaaS management to ensure harmonized efforts and synchronized outcomes across all activities.
- SLA Compliance and Process Development:
Contribute to the development of processes, procedures (SOPs), and Standard Operating Instructions (SOIs) for IaaS services.
- Reporting and Communication:
- Ad Hoc Responsibilities:
- Availability and Flexibility:
Be on-call after working hours on weekends if necessary.
- Travel and Deployment:
Requirements
Skill, Knowledge & Experience:
- The candidate must have a currently active NATO SECRET security clearance
- Higher vocational training in a relevant discipline with 4 years post-related experience. Or a secondary educational qualification with 6 years post-related experience;
- Virtualization Skills (IaaS): Demonstrated practical knowledge and hands-on experience of IaaS, including both physical and virtual servers, VMware hypervisor, and storage devices. Proficiency in managing software-defined storage systems, particularly vSAN. VMware Cloud Foundation as a bonus.
- Guest Operating System Competence: Comfortable working with both Linux and Windows operating systems, including hardening and patching.
- Containerization: Knowledge of at least one containerization solution, such as OpenShift, Docker, Kubernetes, or Tanzu.
- Cloud Operations and Management: Practical experience in private and public cloud environments, covering IaaS, PaaS, SaaS, and cloud monitoring and optimization.
- Infrastructure as a Code: Knowledge and Hands on experience on Ansible and Terraform coding and automation will be a bonus.
- Exceptional ability to function effectively within a team, provide IT support, and resolve technical issues.
- Willingness to stay updated on advancements in IaaS technologies.
- Proficiency in documenting current designs and configurations.
- Ability to create and maintain Standard Operating Procedures (SOPs) and training materials.
- Outstanding verbal and written communication skills.
- Willingness to respond to IaaS incidents even outside regular working hours.
- Industry certifications related to virtualization, Linux operating systems, cloud, and containerization technologies.
- Previous work experience in a service provisioning organization.
- Familiarity with the responsibilities and structure of the North Atlantic Treaty Organization (NATO).