Requirement: Support Officer (Programme)
Location: Braine-l'Alleud, BELGIUM
Full Time On-Site: Yes
Time On-Site: 100%
Not to Exceed Rate: 74 EUR
Total Scope of the request (hours): 836
Required Start Date: 16 February 2026
Required Security Clearance: NATO SECRET
Please do NOT
apply for any NATO contract positions unless you meet ALL the following criteria:
- Current National or NATO SECRET clearance
- Nationality of one of the NATO member countries
- Current work visa for the specific location if applying for an in-country position
Any applications that do NOT meet all the above - and do not CLEARLY show these on the CV - will be deleted.
Duties & Role:
Strategic planning:
Skill, Knowledge & Experience:
Strategic planning:
- Contributes to the development of policies, processes, standards and guidelines for strategy development and planning.
- Develops and communicates plans to drive forward the strategy and related change planning.
- Provides support and guidance to help stakeholders adhere to the approach.
- Ensures that all stakeholders are aware of the strategic management approach and timetables.
- Collates information and creates reports and insights to support strategy management processes.
- Provides detailed and specific advice regarding the application of their specialism to the organisation's planning and operations.
- Actively maintains knowledge in one or more identifiable specialisms.
- Recognises and identifies the boundaries of their own specialist knowledge.
- Where appropriate, collaborates with other specialists to ensure advice given is appropriate to the organisation's needs.
- Deals with problems and issues, managing resolutions, corrective actions, lessons learned, and the collection and dissemination of relevant information.
- Implements stakeholder engagement/communications plan.
- Collects and uses feedback from customers and stakeholders to help measure the effectiveness of stakeholder management.
- Helps develop and enhance customer and stakeholder relationships.
- Leads and coordinates strategic initiatives working across departmental or functional boundaries.
- Designs the timetable of executive-level meetings and forums.
- Sets agenda, format and desired outcomes for meetings.
- Provides direction and receives progress updates from members of an executive team.
- Meets collectively or individually with members of a leadership management team to follow up on action points, issues and risks.
- Reports on progress and resolves issues.
- Manages highly sensitive and confidential issues and information.
- Organizes and coordinates large meetings and conferences.
- Contributes to office administration improvements and best practices.
- Consults on a full spectrum of enterprise office administration activities.
- Designs office administration functions and workflow.
- Monitors industry and marketplace trends and directions for office administration.
- Monitors effectiveness of support staff; recommends improvements.
- Establish and maintain communication channels with stakeholders.
- Monitor the Key Performance Indicators of Projects and Services Execution, and prepare reports and analysis to the BUO;
- Support the BU Project Managers to monitor and control project progress to ensure resources are consumed in accordance with the approved budget and within the approved timelines;
- Support reporting and communications with the BU and Business Area management, in order to ensure projects are monitored and controlled across all management levels;
- Responsible for consolidating ServiceNow and EBA statistical reports and the tracking of submissions to align to expectations;
- Resource planning alignment with the NIMSC RPMO on behalf of the BU;
- Monitor the SA fund execution and prepare reports and statistical analysis for presentation to the Business Unit Owner (BUO) and other relevant stakeholders;
- Act as the interface between the BU and NIMSC Front Office;
- Monitor the SA fund execution and prepare reports and statistical analysis for presentation to the Business Unit Owner (BUO) and other relevant stakeholders;
- Coordinate with NIMSC Staff Management Office to ensure swift and efficient workforce recruitment and contracting activity;
- Support the production of Weekly, Monthly and Quarterly NIMSC Project and Service situation reports;
- Perform other duties as required.
- Deputise for higher grade staff, if required.
Skill, Knowledge & Experience:
- The candidate must have a currently active NATO SECRET security clearance
- A minimum requirement of a Bachelor's degree at a nationally recognized/certified University in a related discipline and 2-years post-related experience. Or, exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCIA, that is, at least 6-years extensive and progressive expertise in duties related to the function of the post.
- Minimum two years of relevant experience, preferably in the delivery and implementation of management support mechanisms or other professional-level activities.
- Proven ability to multi-task, manage time, deliver on responsibilities and work effectively under pressure while producing high-quality products, at times, under short deadlines.
- Experience in presenting complicated issues in a clear, concise and persuasive manner.
- Excellent writing and verbal skills, with proven experience in drafting and editing policies and/or reports/briefs.
- Business Process design and implementation.
- Proven experience in resource planning and personnel management;
- Proven experience in budgetary planning and management;
- Demonstrated proficiency with the complete Microsoft Office suite
- Proven experience in organization, coordination and communication;
- Management of Risk
- PRINCE 2 Foundation