Requirement: Principal Assistant (Project Support)
Location: The Hague, NETHERLANDS
Full Time On-Site: No
Time On-Site: 50%
Not to Exceed Rate: 65 EUR
Total Scope of the request (hours): 960
Required Start Date: 1 April 2026
Required Security Clearance: NATO SECRET
Please do NOT apply for any NATO contract positions unless you meet ALL the following criteria:
- Current National or NATO SECRET clearance
- Nationality of one of the NATO member countries
- Current work visa for the specific location if applying for an in-country position
Any applications that do NOT meet all the above - and do not CLEARLY show these on the CV - will be deleted.
Duties & Role:
Information management
Skill, Knowledge & Experience:
Information management
- Recommends remediation actions as required.
- Identifies risks around the use of information.
- Reports on the consolidated status of information controls to inform effective decision-making.
- Monitors the implementation of effective controls for internal delegation, audit and control relating to information and records management.
- Supports the implementation of information and records management policies and standard practice.
- Supports programme or project control boards, project assurance teams and quality review meetings.
- Takes responsibility for the provision of support services to projects.
- Uses and recommends project control solutions for planning, scheduling and tracking projects.
- Sets up and provides detailed guidance on project management software, procedures, processes, tools and techniques.
- Provides basic guidance on individual project proposals.
- May provide a cross programme view on risk, change, quality, finance or configuration management.
- Deals with problems and issues, managing resolutions, corrective actions, lessons learned, and the collection and dissemination of relevant information.
- Implements stakeholder engagement/communications plan.
- Collects and uses feedback from customers and stakeholders to help measure the effectiveness of stakeholder management.
- Helps develop and enhance customer and stakeholder relationships.
- Assists the team/manager in ensuring they have the information needed to support ongoing team processes.
- Assists in planning for meetings.
- Sets up and provides detailed guidance on software, procedures, processes, tools and techniques for administration and workplace productivity.
- Liaises and organises across functions.
- Updates and maintains office policies and procedures.
- Preparing and internally coordinating price proposals and / or Type B Cost Estimates (TBCE), including Statements of Work (SOW), for release to agency customers. This will be done through coordination with the relevant Subject Matter Experts (SMEs);
- Contributing as needed in project delivery: review project documents, site implementation, change management, risk & issue management etc.
- Preparing and maintaining project plans (including Service Now activities)
- Work with project managers on business intake management (start-ups, portfolio management, business planning)
- Work with project managers on regular reports based on agency standard tools and service line specific tools
- Act as project manager for small projects which includes all activities related to the PM function from project start-up to project closure
- Create, maintain and administer project plans, as needed, on behalf of Project Managers;
- Coordinate with Resource Managers in respect to availability of resources to undertake activities on projects;
- Coordinate with Contracting Officers for any external contracts, including Invitations for Bid (IFBs) and Requests for Quotation (RFQs);
- Monitoring project performance, and approving time from resources;
- Confirming customer acceptance and closing of the projects, including Joint Final Acceptance and Inspection (JFAI) for NSIP;
- Maintain project portals and document libraries;
- Report on project status;
- Supports project managers in implementing changes to scope, resources, or timelines as needed.
- Ensures change management procedures are documented and executed in line with organizational policies.
- Assists in the effective planning and control of project resources.
- Ensures proper resource allocation and monitoring to meet project deadlines.
- Deputise for higher grade staff, if required;
- Performs other duties as may be required.
Skill, Knowledge & Experience:
- The candidate must have a currently active NATO SECRET security clearance
- Higher vocational Training in a relevant discipline with 5 years post related experience. Or, a secondary educational qualification with 3 years post related experience.
- Sound knowledge and experience in the use of Microsoft office automation package
- Thorough knowledge of computer-based tools for project planning/control and resource management (like MS Project or Service Now);
- Excellent command of spoken and written English, with a proven ability to communicate effectively orally and in writing;
- Experience in roles requiring to take initiative and a flexible approach allowing the incumbent to respond reliably and competently to changing requirements in a demanding environment;
- Experience in roles requiring excellent inter-personal skills and the ability to be responsive and sensitive to both external and internal customers and staff