Requirement: Principal Assistant (Project Support and HSMO)
Location: The Hague, NETHERLANDS
Full Time On-Site: No
Time On-Site: 50%
Not to Exceed Rate: 67 EUR
Total Scope of the request (hours): 1672
Required Start Date: 9 February 2026
Required Security Clearance: NATO SECRET
Please do NOT
apply for any NATO contract positions unless you meet ALL the following criteria:
- Current National or NATO SECRET clearance
- Nationality of one of the NATO member countries
- Current work visa for the specific location if applying for an in-country position
Any applications that do NOT meet all the above - and do not CLEARLY show these on the CV - will be deleted.
Duties & Role:
Portfolio, programme and project support
Customer-facing duties:
Portfolio, programme and project support
- Makes sure that support services are delivered effectively across portfolios and projects.
- Applies and recommends appropriate control solutions for planning, scheduling and tracking project activities.
- Configures and maintains project management tools, and provides clear guidance on related procedures, processes and techniques.
- Offers basic advice and clarification on the development of individual project proposals.
- Assists to maintain information registers and makes sure data is kept up to date.
- Supports users in locating, saving and organizing information in line with established guidance.
- Escalates any concerns or issues with information handling to senior team members.
- Assists with straightforward data-quality activities, such as correcting file names or updating metadata.
- Assists in the effective planning, coordination and control of project resources.
- Helps to ensure that resources are allocated and monitored appropriately so that project deadlines are met.
- Assists the team or manager in gathering and providing the information needed to support ongoing team processes.
- Helps to plan and prepare for meetings.
- Sets up and offers clear guidance on software, procedures, processes, tools and techniques for administration and workplace productivity.
- Liaises and coordinates activities across functions.
- Updates and maintains office policies and procedures.
Customer-facing duties:
- Providing information about the organisation's services, facilities, or procedures.
- Scheduling and confirming appointments, meetings, or reservations.
- Organising, updating, and maintaining files, records, and basic databases or spreadsheets.
- Preparing and internally coordinating Statements of Work (SOW), for release to agency customers.
- Contributing as needed in project delivery: review project documents, site implementation, change management, risk & issue management etc.
- Preparing and maintaining project plans (including service now activities)
- Assisting in resource allocations;
- Create, maintain and administer project plans, as needed, on behalf of Project Managers;
- Coordinate with Resource Managers in respect to availability of resources to undertake activities on projects;
- Monitoring project performance, and approving time from resources;
- Maintain project portals and document libraries;
- Report on project status;
- Performs other duties as may be required.
Skill, Knowledge & Experience:
- The candidate must have a currently active NATO SECRET security clearance
- Higher vocational Training in a relevant discipline with 5 years post related experience. Or, a secondary educational qualification with 3 years post related experience.
- Sound knowledge and experience in the use of Microsoft office automation package
- Excellent command of spoken and written English, with a proven ability to communicate effectively orally and in writing;
- Experience in roles requiring to take initiative and a flexible approach allowing the incumbent to respond reliably and competently to changing requirements in a demanding environment;
- Experience in roles requiring excellent inter-personal skills and the ability to be responsive and sensitive to both external and internal customers and staff
- Thorough knowledge of computer-based tools for project planning/control and resource management (like MS Project or Service Now);
