Requirement: DCSU Governance and Service Rates Officer
Location: Mons, BELGIUM
Full Time On-Site: Yes
Time On-Site: 100%
Not to Exceed Rate: 63 EUR
Total Scope of the request (hours): 1400
Required Start Date: 2 February 2026
Required Security Clearance: NATO RESTRICTED
Please do NOT
apply for any NATO contract positions unless you meet ALL the following criteria:
- Current National or NATO SECRET clearance
- Nationality of one of the NATO member countries
- Current work visa for the specific location if applying for an in-country position
Any applications that do NOT meet all the above - and do not CLEARLY show these on the CV - will be deleted.
Duties & Role:
Under the direction of the DCSU Head Resource and Portfolio Management Office, the incumbent will perform duties such as the following:
Service Rates Development:
Under the direction of the DCSU Head Resource and Portfolio Management Office, the incumbent will perform duties such as the following:
Service Rates Development:
- Actively contribute to the coordination, review and finalization of the yearly DCSU service rates inputs.
- Ensure DCSU effort in the Service Rates are comprehensive, well-structured, and align with organizational priorities.
- Collaborate with subject matter experts to gather relevant input and data.
- Assist in the preparation and facilitation of governance meetings, including drafting agendas, presentations, and minutes.
- Support the implementation of governance policies, standards, and practices.
- Monitor and report on governance-related metrics and performance indicators.
- Prepare the necessary reporting binder for the DCSU RPMO review in matter of Portfolio and Projects status.
- Translate technical updates into compelling and understandable narratives for stakeholders.
- Communicate effectively with both internal teams and external partners.
- Provide clear and concise documentation of processes, decisions, and recommendations.
- Assist in continuously reviewing and improving DCSU RPMO related processes; assist in managing and provide monitoring, reporting and maintenance on agreed project/service/resource Key Performance Indicators (KPIs) and inform DCSU Management on any recognized anomalies and assist in taking corrective actions;
- Deputize for higher grades staff, if required;
- Performs other duties as may be required.
- The candidate must have a currently active NATO RESTRICTED security clearance
- Higher vocational training in a relevant discipline with 3 years post-related experience, or a secondary educational qualification with 5 years post-related experience;
- Experience or knowledge of project, portfolio and programme management (P3M) area;
- Expert knowledge in MS Excel incl. Pivot, connections to external data sources and Macros;
- Strong expertise in MS PowerPoint;
- Advanced knowledge of SharePoint;
- Sound knowledge and experience in the use of other Microsoft office products (e.g. Word, Access, OneNote, etc.)
- Excellent command of spoken and written English, with a proven ability to communicate effectively orally and in writing;
- Ability to take initiative and a flexible approach allowing the incumbent to respond reliably and competently to changing requirements in a demanding environment;
- Excellent skills and the ability to translate technical updates into storytelling fit for the RPMO activities;
- Excellent inter-personal skills and the ability to be responsive and sensitive to both external and internal customers and staff.
- A recognised formal Project Management qualification, such as PRINCE2 or PMP and / or ITIL Intermediate Level Certification;
- Prior experience in Customer Relationship Management processes;
- Prior experience of working in an international environment comprising both military and civilian elements;
- Knowledge of NATO responsibilities and organization, including ACO and ACT.