Requirement Title: Deputy Service Delivery Manager - Penetration Testing Services
Location: Mons, Belgium
Full time on-site: Yes
Not to Exceed: 87 Euro
Total Scope of the request (hours): 1254
Required Start Date: 16 February 2026
Required Security Clearance: NATO Secret
Specific Working Conditions: Normal Office Conditions. 10 days travel is foreseen for this position within Belgium. Post is required to be on site in Mons full time.
Please do NOT
apply for any NATO contract positions unless you meet ALL the following criteria:
- Current National or NATO SECRET clearance
- Nationality of one of the NATO member countries
- Current work visa for the specific location if applying for an in-country position
Any applications that do NOT meet all the above - and do not CLEARLY show these on the CV - will be deleted.
Duties and Role:
- Support the SDM in delivering high-quality penetration testing services.
- Accurately evaluate scope and level of effort (LoE) for penetration testing tasks.
- Provide technical oversight of vulnerabilities identified during testing.
- Act as a technical liaison between penetration testers, service management, and stakeholders.
- Contribute to service quality, consistency, and continuous improvement.
- Assist in planning and scheduling penetration testing engagements across NATO and NCIA environments.
- Coordinate resources and ensure adherence to agreed timelines.
- Coordinate resources and ensure adherence to agreed timelines.
- Monitor engagement progress and manage risks and dependencies.
- Conduct technical scoping discussions with stakeholders.
- Assess complexity, attack surface, and constraints of target systems.
- Produce justified LoE estimates aligned with NCSC PTAE methodologies.
- Support engagement kick-offs, debriefings, and technical discussions.
- Translate technical findings into risk-focused language for decision-makers
- Support service reporting, KPIs, and dashboards.
- Contribute to methodology updates and lessons learned.
- NATO Secret security clearance
- 3+ years in project management or service delivery management in cyber security.
- Extensive technical background in penetration testing and offensive security.
- Demonstrated understanding of vulnerabilities across network, application, and cloud environments.
- Ability to estimate effort and scope complex technical assessments.
- Strong understanding of the penetration testing service lifecycle.
- Proven ability to scope engagements including objectives, in/out of scope, assumptions, constraints, RoE, and deliverables
- Solid knowledge of common penetration testing standards and requirements (e.g., OWASP, PTES, NIST/ISO-aligned practices)
- ITIL experience, with a strong focus on Change Management
- Proven customer-facing experience including requirements gathering, stakeholder management, and expectation setting.