Requirement: DCIS Technician ESOC
Location: Mons, BELGIUM
Full Time On-Site: Yes
Time On-Site: 100%
Not to Exceed Rate: 79 EUR
Total Scope of the request (hours): 836
Required Start Date: 6 April 2026
Required Security Clearance: NATO SECRET
Please do NOT apply for any NATO contract positions unless you meet ALL the following criteria:
- Current National or NATO SECRET clearance
- Nationality of one of the NATO member countries
- Current work visa for the specific location if applying for an in-country position
Duties & Role:
The incumbent will provide expert technical support as part of a Level 1/2 support team for NATO's deployable CIS systems (DCIS). Technical support will include incident management, service fulfilment, and problem management for NISC cyber hygiene services.
The detailed duties of the post are listed below:
- Supporting the delivery of 3rd level technical support for IT and Data Management Services in DCIS and assuring availability of assigned services is in line with target of table 3.2.
- Supporting the performs fault diagnosis using the IT and Data Management Services Management System
- Supporting to Supervise and carry out routine maintenance of IT and Data Management Services infrastructure, management appliances and other NATO IT and Data Management Services equipment
- Supporting the completion of any changes to the system documentation
- Supporting the completion of backups and restores of IT and Data Management Services devices
- Supporting the performs remote fault diagnosis on IT and Data Management Services as required
- Supporting the collaboration with the stakeholders, both internal and externals, as necessary, to coordinate efforts and ensure smooth execution of software support and development activities
- Supports remediation activities for executed security Audits
- Fulfils change management and incident resolution activities related to the assigned Area of Responsibility
- Supporting the execution of the processes of Incident Management, Change Management and Release Management, as required, following the NCIA procedures and execute incident intervention/resolution within expected KPI's
Skill, Knowledge & Experience:
- The candidate must have a currently active NATO SECRET security clearance
- At least five years' experience with system security, security architecture, network security, risk management, vulnerability assessment and incident handling.
- Extensive working experience) with CIS security implementation with respect to network technologies, Firewalls, Virtual Private Networks, Intrusion Detection and Forensic Appliances;
- Experience endpoint security of mobile devices such as Laptops, IOS, tablets and smartphones;
- Vulnerability assessment team member/leader.
- Good knowledge and working experience of Public Key Infrastructure;
- Knowledge of SCADA systems and experience in SCADA vulnerability assessments.
- Good knowledge and working experience of Microsoft Windows Operating Systems
- Excellent knowledge of, and experience using, common security tools Nessus, NMAP, ePO etc.
- Knowledge of common MS and Linux updating and patching systems.
- Knowledge of common IT security frameworks and governance models.
- Knowledge of CVSS V2 and V3
- Prior experience of working in an international environment comprising both military and civilian elements
- Knowledge of NATO responsibilities and organization, including ACO and ACT.