Requirement: Digital Communication Services Technician
Location: Izmir, TURKEY
Full Time On-Site: Yes
Time On-Site: 100%
Not to Exceed Rate: 86 EUR
Total Scope of the request (hours): 1000
Required Start Date: 20 April 2026
Required Security Clearance: NATO SECRET
Please do NOT apply for any NATO contract positions unless you meet ALL the following criteria:
- Current National or NATO SECRET clearance
- Nationality of one of the NATO member countries
- Current work visa for the specific location if applying for an in-country position
Duties & Role:
Systems design
- Follows standard approaches and established design patterns to create new designs for simple systems or system components.
- Identifies and resolves minor design issues.
- Identifies alternative design options and seeks guidance when deviating from established design patterns.
- Specifies the technical configurations and components required for a small network or a network segment in a more complex infrastructure.
- Follows organisational architectures and standards.
- Produces software builds from software source code.
- Conducts tests as defined in an integration test specification and records the details of any failures.
- Analyses and reports on integration test activities and results.
- Identifies and reports issues and risks.
- Contributes to the operational configuration of network active devices.
- Assists in the investigation and resolution of problems originating from network infrastructure
- Assists with specified maintenance procedures for Siemens telephone switchboard, Desk/DECT phone, VoIP/VoSIP phones.
- Set up and manage the AV infrastructure for digital meetings and events; from AV equipment to streaming and recording;
- Write, plan and execute a full AV implementation plan in alignment with customers, providing excellent customer service and communication;
- Prepare and manage a (mobile) streaming studio including videowalls, greenscreen, etc.;
- Create and write a technical plan and Run of Show for larger digital/hybrid conferences and events;
- Instruct and supervise a technical team during larger digital/hybrid conferences and events;
- Design and create jingle's, banners, and other digital signage required for digital events and meetings;
- Support CISCO WebEx, MS Teams and other event/meeting platforms for Digital/Hybrid Events;
- Provide first level support and troubleshooting for customers experiencing issues with conference scheduling, video bridging, recording etc.;
- Identify, verify and diagnose suspected trouble AV/VTC Resources and Services through monitoring;
- Ensure corrective actions are taken under direction of NDW Engineers (VTC);
Skill, Knowledge & Experience:
- The candidate must have a currently active NATO SECRET security clearance
- At least two years in working at an International or multinational organization.
- At least two years' experience in managing Cisco Local Area Network devices and end user devices.
- Experience in troubleshooting and configuring Polycom VTC devices.
- Experience in operating Siemens HiPath switchboard.
- Experience in setup and operating Audio/ visual devices to support indoor and outdoor events.