Requirement: Senior IT Change Manager
Location: Mons, BELGIUM
Full Time On-Site: Yes
Time On-Site: 100%
Not to Exceed Rate: 99 EUR
Total Scope of the request (hours): 450
Required Start Date: 10 August 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO SECRET
Please do NOT apply for any NATO contract positions unless you meet ALL the following criteria:
- Current National or NATO SECRET clearance
- Nationality of one of the NATO member countries
- Current work visa for the specific location if applying for an in-country position
Duties & Role:
Strategic planning
- Contributes to the development of policies, standards and guidelines for strategy development and planning.
- Develops and communicates plans to drive forward the strategy and related change planning.
- Provides support and guidance to help stakeholders adhere to the approach.
- Ensures that all stakeholders are aware of the strategic management approach and timetables.
- Collates information and creates reports and insights to support strategy management processes.
- Supports monitoring of the external environment and assessment of emerging technologies.
- Contributes to the creation of reports, technology roadmapping and the sharing of knowledge and insights.
- Defines and manages scoping, requirements definition and prioritisation activities for initiatives of medium size and complexity.
- Contributes to selecting the requirements approach.
- Facilitates input from stakeholders, provides constructive challenge and enables effective prioritisation of requirements.
- Establishes requirements base-lines, obtains formal agreement to requirements, and ensures traceability to source.
- Proposes and agrees the configuration items (CIs) to be uniquely identified with naming conventions.
- Puts in place operational processes for secure configuration, classification and management of CIs, and for verifying and auditing configuration records.
- Develops, configures and maintains tools (including automation) to identify, track, log and maintain accurate, complete and current information.
- Reports on the status of configuration management.
- Identifies problems and issues and recommend corrective actions.
- Leads the assessment, analysis, development, documentation and implementation of changes.
- Develops implementation plans for complex requests for change.
- Reviews proposed implementations and evaluates the risks to the integrity of the product and service environment.
- Ensures appropriate change approval is applied to changes.
- Reviews the effectiveness of change implementation.
- Identifies, evaluates and manages the adoption of appropriate tools, techniques and processes for change control.
- Analyzes and presents the pros and cons of potential risks to IT service changes.
- Designs approaches and templates for the implementation and review of IT service changes.
- Directs and monitors the implementation of IT service changes and procedures.
- Determines methods and processes for IT service changes.
- Compares change impact assessing approaches with other industry professionals or organizations.
- Evaluates the effectiveness of change management through professional group discussions.
- Clarifies the similarities and differences among life cycles; easily labels and describe each phase.
- Explains the basic concepts of a structured approach to application development.
- Describes associated standards, procedures and guidelines for the system development life cycle.
- Highlights the major phases, activities, checkpoints and deliverables in the system life cycle.
Skills, Knowledge & Experience:
- The candidate must have a currently active NATO SECRET security clearance
- A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 3 years post-related experience.
- Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is, at least 10 years extensive and progressive expertise in duties related to the function of the post.
- 3 years of practical experience in managing change request from initiation to closure while engaging with relevant process owners and stakeholders.
- Experience in leading small teams
- Training/Certifications: ITIL Foundation Certification
