Requirement: Principal Technician (Digital Infrastructure)
Location: Bydgoszcz, POLAND
Full Time On-Site: Yes
Time On-Site: 100%
Not to Exceed Rate: 51 EUR
Total Scope of the request (hours): 695
Required Start Date: 3 August 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO SECRET
Please do NOT apply for any NATO contract positions unless you meet ALL the following criteria:
- Current National or NATO SECRET clearance
- Nationality of one of the NATO member countries
- Current work visa for the specific location if applying for an in-country position
Duties & Role:
Systems design:
- Follows standard approaches and established design patterns to create new designs for simple systems or system components.
- Identifies and resolves minor design issues.
- Identifies alternative design options and seeks guidance when deviating from established design patterns.
- Provides technical expertise to enable the configuration of system components and equipment for systems testing.
- Collaborates with technical teams to develop and agree system integration plans and report on progress.
- Defines complex/new integration builds.
- Ensures that integration test environments are correctly configured.
- Designs, performs and reports results of tests of the integration build.
- Identifies and documents system integration components for recording in the configuration management system.
- Recommends and implements improvements to processes and tools.
- Provisions/installs, configures and maintains infrastructure services and components.
- Monitors, measures and reports on infrastructure load, performance and security events.
- Identifies operational issues and contributes to their resolution.
- Carries out agreed operational procedures, including backup/restore, using supplied infrastructure tools and scripts.
- Carries out agreed system software maintenance tasks.
- Automates routine system administration tasks to specifications using standard tools and basic scripting.
- Performs regular high-performance, scalable backups and restores on a schedule and tracks offsite storage.
- Implements documented configurations for allocation of storage, installation and maintenance of secure storage systems using the agreed operational procedures.
- Identifies operational problems and contributes to their resolution.
- Uses standard management and reporting tools to collect and report on storage utilisation, performance and backup statistics.
Skills, Knowledge & Experience:
- The candidate must have a currently active NATO SECRET security clearance
- Demonstrated experience in the installation, configuration, administration, maintenance and support of enterprise IT infrastructure, including servers, storage systems, virtualization platforms and cloud services.
- Strong knowledge of Microsoft server technologies and core infrastructure services, including Active Directory, Group Policy, DNS, DHCP and identity and access management solutions.
- Proven experience administering and supporting Virtual Desktop Infrastructure (VDI) environments, including deployment, configuration, performance optimization and troubleshooting.
- Experience managing VMware technologies, including vSphere, ESXi, vCenter, Horizon or equivalent virtualization and desktop virtualization platforms.
- Sound understanding of enterprise storage technologies, backup and recovery solutions, data protection mechanisms and disaster recovery processes.
- Experience monitoring infrastructure performance, capacity, availability and security events and implementing corrective actions to maintain service reliability.
- Strong analytical and troubleshooting skills with the ability to diagnose and resolve complex infrastructure, system integration and operational issues.
- Experience planning, executing and supporting infrastructure integration, testing, deployment and operational acceptance activities.
- Knowledge of IT security principles, infrastructure hardening, vulnerability management, patch management and secure system administration practices.
- Experience automating routine administrative and operational tasks using scripting languages and automation tools such as PowerShell or equivalent technologies.
- Ability to develop and maintain technical documentation, standard operating procedures, configuration records and infrastructure support documentation.
- Experience working within highly available, mission-critical or enterprise-scale environments requiring high levels of reliability, resilience and operational continuity.
- Ability to collaborate effectively with multidisciplinary technical teams, stakeholders, vendors and service providers to deliver infrastructure services and projects.
- Strong communication, interpersonal and Customer oriented skills with the ability to provide technical guidance and knowledge transfer to team members and users.
- Relevant professional certifications in Microsoft, VMware, cloud technologies or related infrastructure disciplines are highly desirable.
