Requirement: Smartsourcing and Vendor Manager
Location: Mons, BELGIUM
Full Time On-Site: No
Time On-Site: 80%
Not to Exceed Rate: 71 EUR
Total Scope of the request (hours): 700
Required Start Date: 2 September 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO SECRET
Please do NOT apply for any NATO contract positions unless you meet ALL the following criteria:
- Current National or NATO SECRET clearance
- Nationality of one of the NATO member countries
- Current work visa for the specific location if applying for an in-country position
Duties & Role:
Continuity management
- Contributes to the development of continuity management plans.
- Identifies information and communication systems that support critical business processes.
- Coordinates the business impact analysis and the assessment of risks.
- Coordinates the planning, designing, and testing of contingency plans.
- Plans, manages and investigates business situation analysis where there is significant ambiguity and complexity.
- Advises on the approach and techniques to be used for business situation analysis.
- Ensures holistic view adopted to identify and analyse wide-ranging problems and opportunities.
- Engages and collaborates with a wide range of stakeholders, including those at the management level.
- Gains agreement from stakeholders to conclusions and recommendations.
- Contributes to definition of organisational standards and guidelines for business situation analysis.
- Develops the change management approach and a change management plan in collaboration with sponsors, users and project teams.
- Creates and implements action plans to ensure everything is ready for the change before going live.
- Acquires change management resources and develops their capabilities to deliver the required changes.
- Gathers feedback to allow timely improvements to the change management plan and approach.
- Assesses risks and takes preventative action.
- Develops and communicates tailored change management plans for senior stakeholder groups.
- Provides guidance and makes suggestions to support change sponsors.
- Develops organizational policies, standards, and guidelines to ensure effective supplier management across the integrated supply chain.
- Defines the approach for commercial communications and the management of relationships with suppliers.
- Establishes a positive and effective working environment with suppliers for mutual benefit.
- Ensures that resources and tools are in place to conduct bench-marking.
- Reviews supplier analysis and assesses effectiveness across the supply chain.
- Manages risks and assures the quality of the services delivered by suppliers.
- Leads the development of comprehensive stakeholder management strategies and plans.
- Builds long-term, strategic relationships with senior stakeholders (internal and external).
- Facilitates the engagement of stakeholders in support of the delivery of services and change projects.
- Acts as a single point of contact for senior stakeholders, facilitating relationships between them.
- Negotiates to ensure that stakeholders understand and agree on what will meet their needs, and that appropriate agreements are defined.
- Oversees monitoring of relationships including lessons learned and appropriate feedback.
- Leads actions to improve relations and open communications with and between stakeholders.
- Trains others on evaluating products or services from multiple vendors.
- Advises on appropriate solutions to complex multiple vendor problems.
- Leads in the regulated use of materials and forms for the selection of products and vendors.
- Evaluates overall considerations such as product and vendor risks, and provides recommendations.
- Optimizes standard processes to maximize the efficiency of organizational products or services.
- Designs and develops product and vendor selection criteria and requirements.
- Builds and maintains partnerships with multiple and/or large vendors
- Ensures the fulfilment of report and record-keeping requirements.
- Evaluates issues and terminates vendor relationships as appropriate; works with legal departments.
- Monitors supplier performance; works to resolve discrepancies between performance and agreements.
- Develops quality standards and controls for vendor selection.
- Facilitates supplier partnering arrangements that share risk.
Skills, Knowledge & Experience:
- The candidate must have a currently active NATO SECRET security clearance
- A minimum requirement of a Bachelor's degree at a nationally recognized/certified University in a related discipline and 3 years of directly relevant work experience.
- Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is, at least 10 years extensive and progressive expertise in duties related to the functions;
- A minimum of 3 years' experience in managing services and projects in a customer facing role;
- Experience with setting and managing outsourcing plans
- Experience with process optimization and smart sourcing projects
- Experience leading and managing teams
- Certified Outsourcing Professional (COP), Certified Supplier Relationship Management Professional (CSMP) or Certified Contract Management Professional (CCMP)
- Working knowledge and experience of NATO/NCIA procurement process and regulations.
- Prior experience of working in an international environment comprising both military and civilian elements;
- Knowledge of NATO responsibilities and organization, including Allied Command Operations (ACO) and Allied Command Transformation (ACT) or a comparable organization.
