Requirement: Senior Technician (Configuration Management)
Location: Izmir, TURKEY
Full Time On-Site: Yes
Time On-Site: 100%
Not to Exceed Rate: 71 EUR
Total Scope of the request (hours): 550
Required Start Date: 21 September 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO SECRET
Please do NOT apply for any NATO contract positions unless you meet ALL the following criteria:
- Current National or NATO SECRET clearance
- Nationality of one of the NATO member countries
- Current work visa for the specific location if applying for an in-country position
Duties & Role:
Risk management:
- Undertakes basic risk management activities.
- Maintains documentation of risks, threats, vulnerabilities and mitigation actions.
- Applies standard data modelling and design techniques based upon a detailed understanding of requirements.
- Establishes, modifies and maintains data structures and associated components.
- Communicates the details of data structures and associated components to others using the data structures and associated components.
- Applies tools, techniques and processes to track, log and correct information related to configuration items.
- Verifies and approves changes ensuring the protection of assets and components from unauthorised change, diversion and inappropriate use.
- Ensures that users comply with identification standards for object types, environments, processes, life cycles, documentation, versions, formats, baselines, releases and templates.
- Performs audits to check the accuracy of the information and undertakes any necessary corrective action under direction.
- Monitors and logs the actual service provided, compared to that required by service level agreements.
- Develops, documents and implements changes based on requests for change.
- Applies change control procedures.
- Applies tools, techniques and processes to manage and report on change requests.
- Applies tools, techniques and processes to create and maintain an accurate asset register.
- Produces reports and analysis to support asset management activities and aid decision-making.
Skills, Knowledge & Experience:
- The candidate must have a currently active NATO SECRET security clearance
- Higher vocational training in a relevant discipline with 3 years post-related experience. Or a secondary educational qualification with 5 years post-related experience
- 3 years of practical experience across all the configuration management disciplines in a configuration management role.
- Very god technical understanding and experience working with various IT Service Management related tools and technology (like BMC Remedy ITSM Suite v9.1 and above)
- Good underastanding of infrastructure solutions hosting Service Management tools and technology, including understanding of market leading database solutions (including but not limited to MS SQL and Oracle)
- Practical experience with ITIL change and configuration management best practices
- ITIL Foundation Certification is desirable.
