Requirement: Endpoint Security Assistant
Location: Mons, BELGIUM
Full Time On-Site: Yes
Time On-Site: 100%
Not to Exceed Rate: 59 EUR
Total Scope of the request (hours): 395
Required Start Date: 2 November 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO SECRET
Please do NOT apply for any NATO contract positions unless you meet ALL the following criteria:
- Current National or NATO SECRET clearance
- Nationality of one of the NATO member countries
- Current work visa for the specific location if applying for an in-country position
Duties & Role:
Under the direction of the service delivery manager the contractor shall:
Software Lifecycle & Change Management Support
- Monitor vendor sites for software updates and tools
- Download, package, and archive software releases (e.g., ZIP files)
- Prepare supporting documentation (product guides, release notes, change logs)
- Initiate and process internal Requests for Change (RFCs)
- Complete required internal approval documentation and compliance paperwork
- Monitor and manage the team's group mailbox
- Track pending requests and open items
- Proactively follow up with engineers on unanswered emails and tickets
- Send reminders and ensure no actions are missed
- Maintain visibility of response status and closure
- Maintain and update the team's web portal
- Replace outdated versions of published materials
- Ensure new releases are properly uploaded
- Verify completeness of uploaded materials (e.g., release notes, change logs)
- Perform quality checks before publication
- Ensure lab environments are updated with latest approved software versions
- Maintain correct configurations based on engineering guidance
- Track version alignment between lab and production references
- Track implementation of configuration changes
- Prepare follow-up reports (e.g., one week post-change)
- Analyze results using Excel (filtering, grouping, trend analysis)
- Summarize findings and present structured feedback to engineers
- Highlight potential corrective actions
- Document internal procedures and workflows
- Take meeting minutes and track action items
- Maintain structured documentation repository
- Ensure processes are consistently recorded and updated
- Handle internal administrative requests (e.g., spreadsheets, reporting inputs)
- Support onboarding of newcomers
- Coordinate visitor logistics (room bookings, paperwork, access coordination)
- Assist with operational organization tasks as required
Skills, Knowledge & Experience:
- The candidate must have a currently active NATO SECRET security clearance
- A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 3 years post-related experience;
- Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCIA, that is, at least 10 years extensive and progressive expertise in duties related to those in this Statement of Work.
- At least 3 years' practical experience in an EDMS (Enterprise Document Management System);
- At least 3 years' experience with SharePoint content management
- At least 3 years' experience with standard desktop tool like Office and Adobe Acrobat. Emphasis on Outlook use, calendar management, shared calendars and Outlook tasks.
- At least 1 years' experience with statistical analysis on Excel.
- Familiarity with NATO procedures and forms will be an asset.
- Familiarity with NATO structure will be an asset.
- Familiarity with cyber security concepts will be an asset.
- Familiarity with project management will be an asset.
- Development of technical requirements, system diagrams and other engineering products to aid Cybersecurity acquisition and procurement;
- Ability to apply architecture methodologies to express complex, systems of systems in architectural terms and models of varying detail.
- Strong organizational and follow-up skills
- Self-motivated and "can do" attitude.
- Flexibility, tactfulness and dependability.
- Attention to detail and documentation accuracy
- Ability to coordinate across technical and non-technical stakeholders
- Proactive communication and task tracking
- Very good communication and analytical skills.
- Language proficiency in English: meet or exceed the NATO STANAG 6001 Level 3 "Professional Proficiency".
- Relevant certifications in cyber security, such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP) or GIAC Security.
- Relevant certifications in architecture and service delivery such as The Open Group Architecture Framework (TOGAF), ArchiMate modelling language, and ITIL.
