Requirement: Agency Process Framework Process Development Manager
Location: The Hague, NETHERLANDS
Full Time On-Site: Yes
Time On-Site: 100%
Not to Exceed Rate: 71 EUR
Total Scope of the request (hours): 270
Required Start Date: 2 November 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO SECRET
Please do NOT apply for any NATO contract positions unless you meet ALL the following criteria:
- Current National or NATO SECRET clearance
- Nationality of one of the NATO member countries
- Current work visa for the specific location if applying for an in-country position
Duties & Role:
- Provides support to Quality and Risk Management Branch and Chief Quality Office by:
- Create and maintain dashboard for process performance management
- Support process owners with the design of processes
- Create, maintain and manage Microsoft Office Templates.
- Content Management for SharePoint sites under control of CQO.
- Measures and reports on Agency quality metrics and KPIs
- Performs other duties as required.
Skills, Knowledge & Experience:
- The candidate must have a currently active NATO SECRET security clearance
- Process designing and optimization
- Process measuring and monitoring (definition of critical success factor, key performance indicators etc..)
- Knowledge of language coding (i.e. Python , React, etc..)
- SharePoint "Design Privilege" to create Lists, set-up libraries, define and maintain attributes maintain site-pages, content management, etc.
- Administration and customisation of Microsoft SharePoint 2013 and 2019
- Knowledge of the Quality Tools.
- MS Word: template management, document reformatting, Macro knowledge, styles management
- MS Excel: pivot tables, graphics, data management
- MS PowerPoint: template management
- MS Visio
